Delhivery — Delivery delayed fake assurance

Address: 42A Topsia 2nd lane

My product was to he delivered by 07.07.2022. It reached near hub which is around 8 k.m from my location, still they have not delivered it, they have promised to deliver it by 8 july failing which, they will deliver it on in the next morning ie. 9th of July, they haven't delivered it in 9th and have again postponed it for 10th of july, the delivery faculty is not responding to phone call and is just giving fake assurance, I had urgent need of my product and now I have to invest Rs.18000 as a substitute of my product