Delhivery — Delivery of the parcel

My parcel is roaming here and there from last 6 days and I have no information about it. I tried contacting company but couldn't connect. However I managed to contact a person from delhivery at gwalior facility but i had no support from anyone. Now my parcel is at Morena delhivery facility but i am unable to contact anyone. I need my parcel urgently so at least give me some contact whom I can call and know the location of parcel so that I could pick it up by myself.