Delhivery — Didn't got my parcel

Address: Bodla Bichpuri road, Agra

Hello sir,
My parcel's tracking id is showing delivered of the product on 20th nov'22 but i haven't received it yet. As i talked to office, courier man is saying ask to ur all the floors neighbours if they got. Well on his suggestion i asked them too but they also didn't got.
Plz register my complaint n resolve it...
Where is my parcel?
To whom they delivered
ask him to come to my building and take me yo that house if he us right.