Delhivery — Didn't receive the parcel yet but marked as delivered.

Website: delhivery.com

The parcel was dispatched on June 24 2022 from Mumbai. The delivery guy called me for OTP (as I didn't have client's contact) on 27th June 2022 and reassured me that he delivered the parcel at client's address. (in Kerala) But my client mentioned that he didn't receive the parcel. It's been more than 22 days. The parcel has been misplaced, the delivery agent delivered it to the wrong address I suppose. AWB #[protected] I contacted the franchise they also mentioned that it has been delivered to the given address but my client didn't receive the parcel. The parcel is very precious for me. Request you to look into the matter as soon as possible.