Delhivery — Household Items shipped from Mumbai To Lucknow NOT DELIVERED

Address: 23, Awadhkunj Colony, Faridi Nagar, Lucknow

We had shipped our household items from Mumbai to Lucknow using Delhivery through a vendor named Moving Force Packers and Movers based in Mumbai on[protected]. According to the vendor, the shipment should reach Lucknow next week and now we are standing on[protected] and the shipment has still not been delivered. This shipment was completely prepaid (23, 730/-) with the insurance of 80000/- on top. The tracking no for this shipment is [protected].

The vendor and the company support staff are not picking up my call or replying to my messages anymore and my parent who are senior citizens cannot go through the trouble of following up with the company again and again, without any results. The tracking system of delhivery shows that the shipment reached Lucknow on the 23rd of April but is still not out for delivery.
I am attaching the receipt of the shipment from the vendor as proof of this transaction and would request strict action to be taken against the vendor and the company to make them resolve this complaint asap. Contact details of the vendor are also below:

Ravindra[protected]
Moving Force Packers and Movers
Shop No. 2, Shree Vaman Residency Plot No. 73, Sector 21, Ghansoli, Navi Mumbai, Maharashtra 400701, India
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