| Address: 1/9475 A Street No 7, Mohan park |
AWB Number:[protected]
Product in package: iPhone x2
I booked an order from delhivery from Delhi to jhunjhunu Rajasthan. now its already 17 days since my package still not delivered to the customer. The last update is on 31st may it showing Pending - Package Confirmed Not Missing in Audit Location: Malsisar_BsStdDPP_D (Rajasthan). For the last 4 days, there is no update and it's already 9 days late from EDD. I also tried to contact customer care on 29th may they asking me to wait for 48hr but no resolution again I call on the 2nd of June they again asking me to wait 48hr I also mailed them they send the same reply of asking to wait for 48hr. I told them my customer is ready to pick up the parcel from the malsisar hub Rajasthan if the company cannot deliver it due to some reason but they also not allowed to pick up from the hub.
I contacted Malsisar Delhivery hub and asked about my parcel they claiming the same thing from the last 10days that they have 2 t-shirts instead of iPhone in the parcel hence they cant deliver it and they mailed delhivery but they didn't get any response so they cant do anything.
Getting no help from anywhere I am totally stuck. Customer care also told me to wait 3hr there senior executive will contact me but no call came from there side.
If someone can help me please contact below
Mobile number : +91-[protected]
Email: [protected]@gmail.com Was this information helpful? | 
