Delhivery — Missing package in audit

I order bike mudguard which was being shipped through delhivery. The order reached guwahati kahikuchi and got stuck there and was showing returning to the seller as instructed by the buyer although I never got any call or notifications of cancellation as such. However the product didn't reach the seller as well. It was stuck in Guwahati only. And today its showing "missing package in audit". Please help
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