Delhivery — My awb no[protected] delivery courier not get delivered from.past 10 days

I send the courier around 2 weeks ago from chennai to port blair. But couriers dint reached the destination till now.they are not available in phone also..its Very urgent to reach there...because it is a medicine for cancer patient but no response from your when ever I track the status it's showing the same status...Very disappointed with service. 😡😡😡😡
My awb no[protected] delivery courier not get delivered from.past 10 days