Delhivery — My H&M order AWB [protected] is not delivered yet but the status says out for delivery

The order AWB [protected] was placed on 15th of Feband was supposed to be delivered on 21at of Feb the delivery agent falsely claimed that he tried to deliver the order and we didn't respond to him however the order delivery was re attempted and he claimed the same thing again, today dated 24th Feb the order was out for delivery again but we're not receiving any calls from the delivery agent's end hereby we request you to resolve this at the earliest and get our order delivered, the company fooling around by changing the estimate delivery dates for past one week.