[Resolved]  Delhivery — My package is not delivered but status is marked as delivered

AWB[protected] is tracking number. Though package is not delivered I received a message that its delivered on 11th Dec. I've raised query using customer care immediately but there is no response till now.
Was this information helpful?
No (0)
Yes (8)
Aug 12, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2020
Delhivery Customer Care's response
Hi, as per the tracking details the shipment has been delivered. Please inbox us your email id on Facebook or Twitter so that we can send the proof of delivery to you. Thanks.
 
2 Comments

Comments

The proof of delivery that was sent to my email is a incorrect one. Package wasn't delivered. I have responded the same to delhivery customer care.
I too had same problem. My courier didn't received but it has been marked as delivered in tracking link.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3761
    Pending
    0
    Resolved
    515
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information