Delhivery — My shipment was broken.

Address: B-5/T-II/07, income tax quarters, himachal vihar, siliguri-734010

Sir/Madam

Ref:- AWB[protected]

My shipment was newly bought washing machine and the same was booked in your esteemed courier services in hazaribag branch.
My shipment was fully in right condition when booked. This can also be verified if you check your camera in the branch where the shipment booked.

When the shipment arrived at destination, I found that there is a hole in cartoon. When I see through the cartoon's hole I found that my washing machine had been damaged due to your company's carelessness handling. Then I decided not to receive the shipment and after then the delivery boys take back the shipment.

(I immediately inform the company about the damaged shipment having query reference number[protected]

For damage proof i am submitting video proof.

Kindly take necessary steps towards the damaged product.

Priyanka kumari
Mob-[protected]