[Resolved] Delhivery — Not delivered a urgent shipment with fake remarks

Pritam Majhi

Oct 19, 2020

Address: Delhi NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

I have reissued my debit card from icici bank.Due to field excecutive fault my shipment returned back..field excecutive given a fake remark wheather they didnt attemp for delivery..
Shipment waybill no.[protected]
I need it urgent but courier service not respond on that issue..
I have all audio of call recording when i was talking to courier office or field excecutive..
I think they have lost my debit card..
Screen shot is given below attachment.

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Aug 12, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2020

Delhivery Customer Care's response Hi, we regret to inform you that the shipment is being returned to the merchant. Request you to please contact the merchant for further assistance. Thanks.