Delhivery — Not received the product yet

Address: D2 Second Floor, LV Apartments, 16/17, Babu Rajendra Prasad 2nd Street , West Mambalam

My agent booked me a laptop on Jan-04 and the parcel reached the Chennai office on Jan-05. Following that till now, I did not receive any updates regarding the shipment and on enquiring with one of the staff, he asked me to speak in Hindi and I am not a native Hindi speaker. He then later declined the call with me. As the parcel is very important for me, I request you to help me here.

I chose Delhivery because I am happy to be a part of the development/growth of the India-originated company.

Due to improper customer service, I reached out directly and I hope the company will provide diligent service to the customers in the future.