Delhivery — Package stuck some where in mantada delivery facility

I work for ap vigilance department. I usually use the indian post for courier service. For the first I have tried delhivery courier service. The package was picked up 3 days since then the package is struck at mantada facility. My superiors are puting pressure one me as matters in issue requires courier to be delivered in time. I am begining to think contents in package was stolen, if so, it will have dire consequence on job. My tracking id AWB[protected]. PLEASE LOOK INTO MATTER AS IT EFFETS MY LIVELY HOOD