[Resolved]  Delhivery — Parcel not delivered or Lost

The reference LRN NO[protected]
dtd 13/04/2022. We regret to write
that the goods which were
supposed to deliver on time, have
not so far been delivered yet. This
long delay in delivery is resulting
in great inconvenience and
substantial business loss to our
customer (M/s ABB INDIA LTD.
Bangalore).
We may seek compensation for
delay in delivery. This shipment is
needed urgently, so we musk ask
you to make swift enquiries as to
their whereabouts, let us know the
reason for the delay and when
delivery will be made.
Waiting for your immediate action

Matharu engineering works
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May 23, 2022
Complaint marked as Resolved 
We have not received any reply from Delhivery service. We have tried to reach directors levels as well, but nobody took responsibility to resolve the issue. However, we sent our person to Delhivery warehouse and searched boxes by its own and found it. I suggest Delhivery courier should improve customer support service.
Delhivery customer support has been notified about the posted complaint.
 
1 Comment

Comments

I am facing similar problem. Don't know how to proceed. I have very important documents in it.
Shreya Prasad97's reply, Jun 7, 2022
Please help me anyone

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