Delhivery — Parcel reached on wrong place due to wrong label pasted by merchant mistakes and that parcel is not delivered yet.

Address: DELHI NCR Plot 5, Sector 44, Gurugram, Haryana - 122002

I had booked a parcel on 21st July for Name : Hero, New hind automobile Purina 854301 address and the merchant had provided me a LRN No :[protected] but the merchant had been pasted a wrong label on my parcel having address of Kerala LRN No :[protected]. Due to this mistakes of merchant, my parcel has been reached in Kerala .I was connect with kerala merchant and explain the issue after found his contact no on hard working on google and with the help of Delhi merchant. But the Kerala merchant has not update the label in my parcel and that parcel is in Kerala from last 7 days. I am also attempt to contact with customer service on email and contact no. which is mentioned on the website but no one respond on that. My merchant (Delhi) has also send an email to delivery team but his team was not respond frequently as he said.
Finally I would like to say that please update purnia 854301 address on my parcel LRN no :[protected] as per my merchant email received and deliver that parcel in Purnia address immediately.
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Delhivery customer support has been notified about the posted complaint.
Jul 31, 2022
Updated by SKumar1077
Please find the Receipt my parcel shared by merchant.

 
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