Delhivery — Payment Deducted twice

Dear Team,

Payment for the same order will be deducted twice. Please check and update.

For the first payment i have placed an order but after payment your site payment page is closed and the homepage of delhivery is open and no order is placed and also the amount of 128/- is deducted from my account. After 0ne hour I placed the order again and paid again and that time the order for shipment was placed. Here I attached the screenshot of both payments. Please check and refund me for my first payment.
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Delhivery customer support has been notified about the posted complaint.
 
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They mail me for details still not resolved.

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