Delhivery — Payment related

Address: Village rewali p.o Shamathala teh Kumarsain dist shimla

I have made an order from Ajio . And the Delhivery company has been assigned to deliver the product.. delivery person contacted me for delivery of said product and i asked him to share a link for making payment as per my request he shared the link and i made the payment following that link.. after making the payment he said that he didn't get the paymnet and declined to deliver the product . Besides i have told him the payment have been made and debited from my account and also shared the screenshot of same with him .. but he didn't entertained my request .. further he said he will confirm the same with his office and will get back to me.. i didn't get any cl from him so i gave a cl in the evening and some person from office pickup the cl and said we didn't get the payment and asked me to go a make a complaint with Delhivery.. i asked him to customer support no. And responded to find put it with google.. the behavior of the person who came to delivery the product as well as the office person was not upto the mark in short... now the situation is i haven't got the product for what i have made the payment.