[Resolved]  Delhivery — Severe delay in Delivery

I have ordered Boat Wave Lite Smartwatch (Order ID 2992657) from the company's website itself on 6th October, 2022. The company has escalated the delivery procedure to Delhivery through Shiprocket.
The AWB for Delhivery order is [protected] and the initial delivery date was 9th October 2022.
Each day, since that day, the order status page on the Delhivery app shows the next day's date to be the estimated date of arrival. I have also raised a ticket against the delay. There's no reply from their end. I have also emailed on the Boat's email ID — No Reply from their end as well.
Tried reaching th Delhivery customer care no. but couldn't.
Feeling completely stuck! Please resolve this issue at the earliest
Have enclosed the screenshot of the order status pages.