Delhivery Complaints & Reviews

Date of incident - 16/12/2017

Incident-
Courier staff of delhivary "mr. Basil" is very rude. He was very rude through telephone at the time of asking address. There are so many ways to reach our home so i asked him what is his current location to provide him the nearest route, that point on he was yelling for no reason. Because of this person we had to go all the way to the local office and collect the product.

Hello
This is about the order s08750683, which i have made on club factory, as on 1st dec 2017. Today, i have received the pack including all the items of my order except one. One item is missing, item name is "the eiffel tower pandent" costing rs. 800.17/-. I looked at the club factory parcel packed, it was torn. The delivery person was already gone, when i looked into the packet.

Kindly help me in this matter. And do the needed.

Regards,
Pooja kataria
[protected]
[protected]@gmail.com

The courier company was unprofessional and lying to customer that customer denied to deliver the medicine. The delivery was out for delivery on 07-Dec 10 AM. But they did not able to delivery it before 07 PM same day. And when contacted to the customer care they said that it will be delivered in next 2 days. Since the consignment was reached to the city on 5th December and does it really need 4 days to deliver a product in a 10km range/area. It was urgent to deliver the medicine on time.
Delhivery toll free number:- [protected]
Consignment AWB No:[protected]

Docket number[protected]
Rashmi rohit

Pathetic customer services you provide delhivery.
First of all you guys should appoint staff fir customer support because nobody picks up call even aftrr calling for a long time.
Finally they pick call after calling them the whole day and they say they can't help in the issue i asked them to change mu shipping address when my docket was still on delhi airport that came from club factory.
Delhivery guys asked me to make update from club factory which they did and when i tracked my docket there was this remark that - "incomplete shipping address and shipper is not contactable".
What the hell??
I'm on my phone all the time when did you guys couldn't get me???
The only call i received was the call that said my request has been completed.
All updation of my docket has been done so i need my docket on time.

I ordered for a black kurti top with awb number[protected] and order id #5086, the product i have received is of very worst quality, they is no return option shown in our website but earlier it was mentioned to be available. I need to return the product make it as soon as possible, or give me the proper product that i ordered for. They even dony have proper contact number.

As the delivery person called me in d morning n he told he is on d way to deliver ma product... But he did not com at all later i called he told i returned as there was no place to com... He behaved so badly... My awb number is[protected]... I haven't received d product but he has given the status as delivered wtf... The delivery person number is [protected]

I had done shoping from club factory the order was coming through delivery the order had reached mumbai one week before from that time they are just not able to deliver our order after calling them severel times we are not able to received our order and now it is showing delivered in order tracking but we have not yet received our order. Inspite of saying them we have not received our ordered and it is showing delivered they are like wait for this much time and all. Pls help we are really stress about our thing

Hi team,

My self satender tyagi and my bank account no is [protected], i seen my balance has been deducted rs.619.50 dt on 13-nov-17.

Please do the credit the same amount

Kindly find below details :-

Date13 nov 2017
Withdrawal619.50
Cheque/ref no. Mir[protected]
Narrationinter-brn cash chg incl gst 301017-mir[protected]

Thanks
Satender tyagi
[protected]

I ordered a bangpack twice from flipkart and delivery was supposed to be done by delhivery courier service and. I have given the address of my home and was accepted by flipkart. At the time of delivery the delivery boy asked to come to a place 5 kms away and to collect it as i was unable to pick it they cancelled the order themselves without my knowledge. This done by them twice and i lost both my orders and wasted about 15 days.

The behavior of the delivery boy is mostly disappointing. He talk rudely and also his way of talking is too bad. So dear team please appoint good associate who are kind to customer. Seriously very disappointing. I give a suggestion to all the e commerce website that never use this courier service for their customer. Also i mention the no of the courier boy whose behavior was rude ([protected]).. Never ever use this courier service (https://www.delhivery.com)

I had given an order (Order no:[protected]) in paytm. On 28/10/2017 i received one message from im-dlhvry that my order is out for delivery. I waited till 30/10/2017 but no one contacted me. They simpley updated satus as consignee not available. Then i searched in internet and found kakinada delhivery office phone number. When i called them, they are saying that my order is went to wrong place, if they sent that order to kakinada, they will deliver it. I noticed the same thing to delhivery customer care by email. They said that my order will reach to my address in 24hrs. But not received. Again yesterday i received one message that my order is out for delivery but till now no one is contacted me and my order is not recived. Its very urgent order. But they are playing with me. This is the second time i am facing problem with this courier service

I purchase redmi mobile through redmi web site of rs 10999 on 05 oct 2017 company dispatch my product 08 oct 2017 though delhivery courior company his tracking id display shipment reached at patna hub 10 oct 2017 but couriour company does not ship my shipment on destination address.
Redmi order id [protected]
Delhivery tracking id[protected]

I am from dhampur bijnor and i place an order on amazon and it is handover to delhivery courier but when my shipment arrived at the courier store he make me call and says that you came here and take your order on this i told him to shift tha order at my home as this is his responsibility but he says we don't have boys and the product is also heavy...
Such a bad service and very bed behavior of the staff

My name is kanchan chhabra.. I had ordered a black kurti to your site... I received ur parcel on 14 oct 2017.. I received a piece of cloth of orange and yellow colour in this parcel.. I want to return this order.. Ur kiteshop shipment is awb no[protected] with order no is a20431.. Please refund my 418 rs.. My contact no is [protected].. Please contact with me... Ur customer care person are not picking my calls..

Hello,

We did not order anything from thegrid spglobal but we have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please refund our money back i. E. Rs.425/-. Please do as early as possible.

Order id no.- 56413

We want to return it again at earliest.

Please let us know the procedure.

Regards,
Divya...

From, date: 30.09.2017
K. Jayarathan, place: madurai
T. Manikkampatti, thiruvathavur - po,
Melur –tk, madurai-dist, tamilnadu - 625 110
India.
Mobile no: [protected] / [protected]

The manger
M/s. Datawind innovations pvt. Ltd;
Ssn logistics pvt. Ltd
No. 688- 689 –part 14, gundiapochampally village,
Near kompally, medchal-mandal,
Renga reddy –district -500 014.

Dear sir / madam,
Sub: 1. Mobile display damage –crack 2. Leather case cover + usb keyboard for 7 inch android tablet pc missing requested regarding.
Ref: byers order no: ccx10d9n-1 / invoice no: dwhyd38382 / invoice date :[protected] bar code no:[protected].
On 29.09.2017 i bought a ubislate-hw-id: or15074bd8373g - is-13252-r[protected] tab mobile phone from you. I have discovered that the phone has the following problem 1. Mobile display damage –crack 2. Leather case cover + usb keyboard for 7 inch android tablet pc missing].
The consumer rights act / sale of goods act 1979 & - the sale of goods act, 1930 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose. As you are in breach of contract i am entitled to have the phone replaced new tab mobile phone 2. Leather case cover + usb keyboard for 7 inch android tablet pc or refunded and i would request that you confirm that you will do this within the next week 7. Days. I also require you to confirm whether you will arrange for my tab phone to be collected or will reimburse me for the cost of returning it.
I look forward to hearing from you
Yours faithfully,

(K. Jayarathan)

Dear sir,
We ordered struntium pen drive 128gb it order id: [[protected]] to website:www.snapdeal.com. but we have received otg connection kit from delhivery courier awb no.[protected], cod amount : 699
& shipment detail contact no.[[protected]], email:[protected]@gmail.com
Kindly action it regarding the product.
Please help us regarding issue
All threw email communication detail given below -

Anmol yadav
We have received otg connection kit from delhivery courier awb no.[protected], cod amount rs - 699 /=. But we were not any order your website/ phone. Packet outer shipping slip write product content - pendrive, but packet inside product otg connection kit approx price : rs.50/=..
Please refund our amount rs-699/
Please help us regarding this issue.

Item was booked on 23.09.2017, but item was not delivered. From online tracking, it was seen that item was reached on destination city on 02.10.2017, but no delivery boy neither attempt to delivery nor contact with me by phone. But from delhivery online tracking status it shows wrong intimation, they says "asks for delay in delivery". This type wrong intimation not observed in one time, this type of wrong intimation observed 3 times. Frequently contact delhivery customer care centre by e-mail and by over telephone but no action taken.

I ordered jiofi online from jio.com they emailed me it has been shipped by delhivery awb no[protected] and will be reached by 28 september i said them to deliver it at 3 october so i called them today at [protected] that is customercare number of delhivery that cost alot more than 10rs per call and they are rejecting my number after charging 8 rs to my mobile number

Hello
Your limeroad shipment with awb number[protected] & order no. [protected] by delhivery courier service.
Parcel came to pune 4 days before bt i didn't get it. The process of this courier very slow and disappointing. I ask to customer care bt they are giving # reasons. Today is 26th sept till i don't receive my parcel where as expected delivery date will be 23rd sept kindly take action against the delhivery.