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Delhivery Complaints & Reviews

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Updated: Mar 23, 2025

Complaints 3789

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3273

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Incorrect status updated for return to shipper

Shipment delayed from past 3 days

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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

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Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 188

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Website: www.delhivery.com

They just don't bother whatever users say, that why till now this problem is continued.I ordered Asus Zenfone through flipkart on Oct 16th and delivery date was on 29th of Oct.I didn't get it, so I contacted flipkart they said we assure you by Nov 2, again on that day I phoned them said the same thing and extended to Nov 5.It feeded up and went to the hub and collected the item.I Delhivery is waiting for Helicopters in sky to help...

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Address: 500032

Website: www.delhivery.com

A reverse pickup for my smartphone was arranged and scheduled on 06th october which eventually got completed on 10th Oct 2015 from Hyderabad. Upon tracking my order, i found that it has not yet moved from the current city.I called customer care multiple times and the only response that i got my their side was that they have initiated the request on high priority basis and it will be shipped soon. However it wasn't shipped until 18th, when...

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Address: Hyderabad, Andhra Pradesh, 500038

Sir I order a product from askmebazar .it is despatched through delivery services .it is arrived hyderabad hub. On[protected]. But I don't received it. It is only 4 km from that hub. I called customer care more than 6 times. But they don't give correct information .they told every time it is arrived in 2 days.. WAY BILL NO :[protected]...

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I ordered spice mens loafer from flipkart..on 12/10/15...and they shipped my product by courier of DELHIVERY. and last date of delivery is 20/10/15...they not delivered my product...status showing from 2 days out for delivery...but yesterday status was changed to cancelled the order...product returned in transit...I called customer care of DELHIVERY but the exact solution I didnt get from th[protected]Q[protected] / Returned In Transit Status...

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Address: 500089

Website: www.delhivery.com

Hi, I have ordered a product in MEBELKART website 25 days back but still the product is not yet delivered to me. Surprisingly the courier reached Hyderabad city center a week back but still the product was not dispatched for delivery to the customer. When ever i tried reaching the Delhivery team, they are saying that they need 48 hours to deliver the product & noticeable thing is that the 48 hours time frame remain constant from the last...

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Address: Thane, Maharashtra, 400608

I had ordered an item from Flipkart and the Delhivery courier sent us an sms on THREE DIFFERENT MORNINGS (12, 13, 15 September 2015) saying "Your package is out for delivery". And then an sms the same evening on all days saying "Your package could not be delivered, kindly contact customer care" I called their customer care on 12-Sep @ [protected] thinking we must have missed the courier. BUT the response was "We are having a problem at...

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Address: New Delhi, Delhi

Website: www.delhivery.com/index.html

I ordered a Aus Power bank from Paytm on 23 Sep '15 and the estimated delivery was given to me was 1 oct 2015. When i called Delhivery on 1 oct they tols me that your order is delayed and will be delivered by 2 oct When i called on 2 oct they told me that it will be delivered in next 24 hrs and on 3rd oct they say that due to Region Specific Off/Disturbance the delivery will take around 4-5 days. In all this scenario the customer is never...

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Address: Kolkata, West Bengal

I ordered a pair shoes in flipkart on 13th Sept 2015. (Order ID OD[protected] which would be delivered on or before 21st Sept 2015. But till now the I have not received it. Status shows that the shoes will be delivered by Delhivery courier.( Tracking ID[protected]. When I am tracking it, it shows " undispatched due to shortage of man power". What the hell is that? Why flipkart use this type of courier company? When I will able...

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Address: Kamrup Metropolitan, Assam

Wrong Parcel Delivered, , Please Replace The Parcel Wrong Parcel Order No . VF17153, And AWB NO.[protected], , And My Order Id Is - VF17157, And AWB No.[protected], , And I All Ready Pay Amount Rs - 607/-, , Address - Maligaon Chariali, Guwahati - 781012 (Assam) Mobile No - [protected]...

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Address: Ahmedabad, Gujarat

Hi,

My awb number :[protected] and the status is cancelled / returned.
No one has contacted me for delivery of the product. They have cancelled it by them self.
Call centre executives are telling the same thing what is displayed on the website they are not forwarding the issue to next level if they have.
I mailed them the issue on customer. [protected]@delhivery.com but no response.
Tried to reach...

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Address: Ahmedabad, Gujarat

I have ordered on 22th july 2015 12:09 PM at indiatimes (order No. : OD[protected].) using flipkart. The expected delivery date is Tue, Jul 28, 2015. I have call many times to Delhivery but they replied me problem will be solved in next day. Still problem is not solved and I have not received my order yet. Please help me for this problem and provide me solution as soon as possible. Client Number (Delhivery) : [protected] Flipkart...

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delivery boy did not visited the premises and informed the company that house is locked for two days i.e. on 11/07/15 and 12/7/15.when i was present at home for all the time. he even didt bother to call if the house was not traceable. pl. do the needful and take disciplenery action against culprit.sush type of action affects the reputation of company....

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Address: New Delhi, Delhi

Delhivery Prepaid Shipment Tracking ID: [protected]. They have merged with 3rd class local courier companies who deal in Lallu Panjuitems like moving garbage.They really dont care how much you paid to get your parcel quick. They are just so lazy or jobless that they actually would be waiting for 3 4 parcels to arrive in week and than they would hire some pedal cycleguy on a day basis to deliver the item.Otherwise tell me why these people...

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Address: Bangalore, Karnataka

How these works. 1. They kept the product at destination city for 5-7 days intentionally. everyday morning SMS you stating its out for delivery. evening at 6 or 8 PM another SMS informing they were unable to deliver the product. 2. You will spend you energy and money by calling customer care. 3. Fake promises of delivery very next day. 4. After 5 so called "attempts" daily your product will return to origin city and subsequently...

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Address: Mumbai City, Maharashtra

I had ordered a parcel from a particular website and delhivery was in charge of delivery. On the first day, my parcel went out for delivery but never reached me. I am at home the entire day, and when I emailed customer support, it contained a line of apology. The second day, being a proper week day with no bank holiday, the parcel didn't come out for delivery. Neither did it on the 3rd and 4th day. I emailed customer support, but it was the...

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Address: Varanasi, Uttar Pradesh

received at DELHI by delhivery on 28th December & supposed to dispatch with in 2-3 days at varanasi. 3 days passed but in order tracking it is still showing waiting at delhi. Customer care number is always engaged. No information getting from courier service.too much delay and very bad experience.Improper response and Poor delivery system..please help us.....

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Address: Dehradun, Uttarakhand

Absolutely HORRIBLE logistics service!! WORST logistics service I've ever experienced. These Delhivery clowns have been transferring my shipment to every nook and cranny of Delhi for last 4 days.They add to IST then recieve it, again add to IST and recieve again.This cycle has been going on for last 4 days.For the hell sake what is this IST ? Imecile Stupid Thugs ? Never seen DHL, FedEx or Blue Dart using such terms.Probably, it's one...

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Address: New Delhi, Delhi

Tracking No: [protected] Consignment was received at DELHI by delhivery on 10th December & supposed to dispatch with in 2-3 days at JAMSHEDPUR. 3 days passed but in order tracking it is still showing waiting at delhi. Customer care number is always engaged.No information getting from courier service. Pls do the needful to update about my consignment....

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Address: Pune, Maharashtra

My name is Sridhar and mobile number is [protected] I have purchased item through paytm online vendor is yepme courier is Delhivery courier . my order date is 11th october 2014 it will showing 23 rd october .but i have not recieved that item. order number is at Delhivery is 10662608 and Paytm order is #[protected]. Please rectify my problem...

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Address: Ahmedabad, Gujarat

i am shukan thakkar i ordered asus zenfone 5 from the flipkart the expected delivery of the product is on 29th of october the date of order is 18th of october order id is OD[protected] delhivery shipment id [protected] its 3rd of november and still i did not receive my product i called delhivery more then 130 times but phone is always busy once i had a word with them they said phone is at local hub centre and i also offered...

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