Delhivery / Ssn Logistics — fake status updates and worst customer services

Rashmi Rohit

from Durg, Chhattisgarh

Dec 6, 2017

Address: 490020

Docket number[protected]
Rashmi rohit

Pathetic customer services you provide delhivery.
First of all you guys should appoint staff fir customer support because nobody picks up call even aftrr calling for a long time.
Finally they pick call after calling them the whole day and they say they can't help in the issue i asked them to change mu shipping address when my docket was still on delhi airport that came from club factory.
Delhivery guys asked me to make update from club factory which they did and when i tracked my docket there was this remark that - "incomplete shipping address and shipper is not contactable".
What the hell??
I'm on my phone all the time when did you guys couldn't get me???
The only call i received was the call that said my request has been completed.
All updation of my docket has been done so i need my docket on time.

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Delhivery customer support has been notified about the posted complaint.

Nov 30, 2017

Rohit Rock Arya's response I want return my order
Because the product is not same item which i ordered

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Comments

Rohit Rock Arya

from Jamshedpur, Jharkhand

Dec 8, 2017

I want to changed this product who delivered me because that product is not same which i order so please cancel and refund my money

Saptak Dutta

from Guwahati, Assam

Dec 11, 2017

My shipment with awb[protected] was out for delivery 4 days but it was never delivered. Always showing consignee unavailable. But actually i was available. They never phoned me.

Surajkumar Mishra

from Mumbai, Maharashtra

Dec 13, 2017

Delhivery u send me a fake product.
Please pick u this product and return my money back.
Order id-1454688

shashiyogesh

from Agra, Uttar Pradesh

Dec 20, 2017

Sir mene saree order ki ti bt wrong product deliver kiya gaya h muje use return krna h or refund bi my phone number is [protected] pls contact us