[Resolved]  Delhivery / Ssn Logistics — not delivered the parcel which was ordered from flipkart but message came from delhivery courier as the parcel was delivered.

Address: AT/PO- BIRMAL, VIA- BARPALI, P.S.- BARGARH, Bargarh, Kosala, 768029

I had order a f&d speaker having price 5349 on dt - 19/04/2019 afrom flipkart and flipkart shown the delivery within dt 24/04/2019 but later on it was rescheduled to dt. 29/04/2019. My flipkart order id od[protected] and delhivery id is awb[protected].. But suddenly one message came from delhivery courrier that, your product has been delivered on dt 26/04/2019 at 11.13pm (Night) but actually the product was not delivered to me.. After that i repeated complaints made with flipkart and delhivery, delhiver customer care person told that yhe matter will be shut out in 24 hours but after 48 hrs matter not solved.. Then i again called to customer care and they told same time 24 hours again but then after a clled come from local delhivery office staff and told me to come and take your parcel.. They dont want to give parcel in home delivery... So kindly llok into this matter..
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Jun 3, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
Delhivery Customer Care's response
Hi,

We sincerely apologize for the inconvenience caused. We have escalated the issue to the concerned team and will ensure that your complaint gets resolved at the earliest.

Thanks & Regards,
Team Delhivery
 
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