| Address: Delhivery Corporate Office,Plot 5, Sector 44, Gurugram, Haryana 122002 |
Respected sir,
Recently I had requested a pickup and drop shipment of My Imported Motorcycle racing Helmet in delhivery courier service . My tracking number is Awb[protected]. Three days before I received my helmet totally damaged with scratches and my visor lock had broken . Also I had added extra protection scheme to take handle care with my courier but they had thrown somewhere else . I'm totally disappointed with your service. I had paid 510 rs. With additional insurance. But I received the product nothing can be used. I can't use my helmet it's totally not worth for anything it's cost around 15, 000 inr . I can't go for ride using this gear . It's totally damaged and full of scratches. I requested explanation for this with delhivery, but they reply that, they have a policy that when transportation of damage happens they will not take any responsibility .I had attached the photos of received item. I need justice for this. Because I'm using this delhivery for past 2 years . I had sent many couriers bookings in my nearby hometown. I didn't face any problems yet. Also I had suggested to my friends too. But this time I had sent this expensive helmet, also totally damaged. This caused only of improper service of employees and policy of the company which desperate the consumers. It's totally disappointed of delhivery service . I'm expecting your positive reply earliest possible.
For reference detailed mail conversation with delivery is shared in consumer forum email id. With individual photos and conversation
Thank you
Regards,
Gopi krishnan RM
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