Delhivery — Weight fraud

Address: Jaipur

The brand ovecharges the shiopper after delivery. I shipped a box weighing 500 gms from jaipur to multiple parts of the city. Not only did the boxes arrive damaged, 2 days after delivery my account balance with their website suddenly says i owe them 7000 rs and all my products are calculated at a weight of 10kgs, which they did not inform me o[censored]ntil many days after my first 8 deliveries.
Moreover there is no customer service you can reach out to if you have a problem, you just drop them an email and wait for them to respond with vague templatised messages

The first time i placed a pick up order, it was delayed by 3 days because the local office said their boys are new and keep switching their phones off, so they have no control over their people. I aksed how i could trust them with my shipment and all their representative could say was, please drop an email

Everyone should avoid this service like the plague
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3789
    Pending
    0
    Resolved
    516
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR