Dell — CPU problem

mantu1982

from Bhubaneshwar, Odisha

Apr 6, 2014

Address: Sambalpur, Odisha

Dear Sir, I am Mrutunjaya Mohanty, from Sambalpur. I have actually purchased one PC before 7-8 months. From starting CPU create some problems like it needs twice time swiched on and secondly a vibrating sound craeted. Sir, I need one home service and if any problem please change my CPU since warranty period is continuing. Regards, Mrutunjaya Mohanty SBI, SME branch, sambalpur 768001

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Dell India Customer Care

Apr 7, 2014

Verified Support

Hi Mrityunjay,

Regret for the inconvenience caused.
Would request you to kindly perform a Hardware diagnostics on the system first to isolate the root cause of the issue, That will help us understand the point of failure.
Please follow the link below for instructions:-
http://dell.to/1bT8a65
Kindly revert with the results post troubleshooting, I shall be glad to assist you.

Thanks & Regards,
Shaina_M
#iworkfordell