Dell — customer representatives insulted

Dell — customer representatives insulted

A ABINS KA from Delhi, Delhi Apr 4, 2014

i am ABINS KA a DELL VOSTRO 1450 user and i was contacted last 10 days to dell support and they are not responding to my queries and my needs. i am totally dissatisfied with dell customer representatives. my need is that last week i was raising a quotation for pamrest and i don't receive any response from dell support side and i feel those people insulted me. so please help me as you can. Was this information helpful? No (0) Yes (0)
Dell India customer support has been notified about the posted complaint.
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Dell India Customer Care

Apr 8, 2014

Verified Support

Hi Abins,

Regret you feel that way.
Would request you to kindly share your concern along with system service tag details at "[protected]@dell.com"
With a Subject line "Complaint Raised on Consumer Complaints (Shaina_M)"
I Shall check the status and will help you assist with best possible resolution available.

Thanks and Regards,
Shaina_M
#iworkfordell