Dell India Complaints & Reviews

Sir i have raised a complaint against my dell laptop service before 14 days, I got a call from your technician on 13th January, they said they can't come and will be available on 16th. But they haven't come. Your supportive assistant said me that I'll be getting on 18th, next they changed it for 19th. They are saying me that they tried to reach me but i was unavailable, no call i got by your technician. Now they scheduled it for 21st. I'm...

I m complaing about my dell laptop there is no service center....

Battery issued(battery backup less than 1 Hour) and over heating issues
I already contact to dell support team but not getting any support

I Purchased a laptop on 07.01.2022
kindly replace my laptop and provide me new unit
I am facing lots of problem in my working with this faulty laptop and facing unwanted harassment from dell support team

My detail:-
Karan Jain
[protected]...

I have purchased a new laptop in nov, 21 and from the first week of purchase i needed to submit it back to the service center team; issue was of no audio output device and they just changed the motherboard itself. After a week when i collected it back and went home, again my laptop got crashed. So i revisited to the service center the very next day! I spent my whole day there and at last they just told me that as if its not crashing now,...

Dear Sir

I have an laptop latitude3400 i log a complaint against it but they delayed from two months and again and again they give me the time extension for product dispatch but the always say that the part is not available at this time. but the extend the date for resolution. we need extension for warranty of this laptop. i dont know but i can do at this time please give me the resolution...

I had purchase laptop on 14th Jan 2022, today 18th Jan 2022laptop speaker volume not working properly, please check ....

I bought ghost laptop on Nov 5 2021 it worked fine but on 6 jan 2022 it showed a gap and after closing and opening case the gap widened now i am not even closing the case
I raised in dell costumer care with warranty but they are going on delaying that parts are unavailable and giving false dates
More pics about laptop :
https://drive.google.com/folderview?id=1cx8MUwnhf4fX9GLYbKJRwCdJLeF7dJeU
No physical impact...

Dell laptop
delln3501 insp ci5-1135/8/256+1/2/w1/ms hfxzkf3
hsn/sac code 84713010
purchase date 08/07/2021
dr vijay pratap singh
[protected]...

Hi,

Team dell,

I purchase laptop last year in Jan 2021. My Laptop Warranty expires on 15th of this month means tomorrow. For Warranty renewal, I am trying from 06th Of january 2022, But Today is 13th of January 2022. Till today dell executive are failed to fulfilled my requirements and Give correct Information. This is worst experience, that i was faced. I am Ready to Purchase warranty renewal but dell sales...

We placed an order for Vostro laptop on the Dell site. Money has been deducted from our account only because Dell finance team can not verify the details also no proper reply to the mails. It has been more than 10 days and we still have not got the confirmation about the purchase...

As per the order no is[protected]
in numericals eight five two four two seven five nine three
as per there are not dispatching the product when they will dispatch i dont now...

Let me walk you through my experience with purchasing the dell Vostro 3515. I had bought the laptop on November 26, 2021 for Rs.41, 000. After 2 days of buying the laptop I have been facing the BSOD issue and other software issues. I visited the store number of times to fix the issue but it was never fixed. They told me to contact dell support. I had contacted the dell support a number of times, but to no fix. Every time I have contacted...

SR # [protected]
Case #[protected]

Respected Sirs,

Greetings!

Myself Hemant working with Bhavishya Bharat (a Development Organisation) in primary health care in150 villages of India (https://www.youtube.com/channel/UC2kSz8U10H7NfF22oiTebVw/videos). Sir, I bought the above-referred laptop in June 2021. From day one I am facing regular problems with this system. Your customer care people and...

I purchased Dell Vostro 3401 laptop on 15th Nov, 21. since day 1 it started freezing. Even after sending it to dell service center problem didn't resolved. I have put request for replacement. its been 2 months now and still issue has not been resolved. Pathetic customer service. No prompt response. Customer has to do follow up with them as we have done mistake by purchasing dell product....

Hello,
I have Contacted Dell Support on 10th Deceber 2021 through WhatsApp for the issue that My product Dell CPU which is in active warranty (service tag JBRW6T2) performing slow. Support executive guided me ew steps to follow but it didn't worked. And I asked Support Executive that "If My System suppports M.2 NVMe SSD?" I have doubt for this system so I again ased to recheck and reconfirm for NVMe SSD specially. Response...

Purchased new monitor from retail shop which is not comes under GST. So, they haven't provided GST Bill. Dell support people not accepting the bill without GST number. And rejecting for repair, which is under warranty....

My dell laptop was on no power mode suddenly after complaining 6 engineers visited and changed my laptops original parts with repaired ones .all parts like mother board, daughter board, Display etc but it couldn't help.
Bze they replaced mother board the laptop was asking for bitlocker key which I have never put.
They said they can't help me further and suggested to take this laptop to some service station and get it formatted....

And it some time can load any app I have to open that before 30 min before to load any app...

Laptop battery is draining quickly and the laptop has warranty.
Laptop is bought just 2 months ago and purchased online...

Almost a decade is up, dell do fraud with customers, no one buy dell in the future, i purchase Vostro 5410, since 17 july 2021, and they deliver a faulty UNIT, i complaint to care, but they cant do anything, im waiting for my system replacement, but they can't able to do anything, approx 7 months is over...