Dell India — Customer service

I bought a Dell Aio and wanted to return the system since the day I received it because it started giving audio problems. I wanted to initiate a return return but I couldn't do it by myself nor would anyone from Dell help me out. Even after calling them out on social media, they would not help me. I've also started to get this terrible pain behind my eyes when I use it. After complaining on the national consumer forum, someone from their Advanced Resolutions team finally called but they would not accept a return without taking a restocking fee. Despite my pleading with them I literally cannot afford the fee which is more than 18 thousand rupees.

I am so exhausted. I cannot even do anything because the burden of buying this device has fallen on me. I'm worried that the prolonged use of this Dell AIO would exacerbate the pain I'm facing.

I really do not know what to do.