Dell India — DELL has cheated by giving worst laptop

Address: https://www.dellstore.com/dell-gaming-g15-5510-laptop-d560534win9b.html#ratings_section

Hi,

DELL have cheated me by giving me this worst laptop. .I Just Bought this laptop on 12th July 2021,
And got got the delivery on today, 16th July 2021. pls find the below link for the laptop,

https://www.dellstore.com/dell-gaming-g15-5510-laptop-d560534win9b.html#ratings_...

The Laptop was too hot while I was setting Windows for the 1st time.. Could not even Put the laptop on my lap.. Also the battery is getting drained so fast, while I am only sending mail and writing reviews. 20 % of battery drain within 30 minutes... I have spent ₹99, 990.00 for this laptop and all total I have paid ₹1, 05, 989.00 .. Very bad Experience . Dell Ruined my all Money... Dell Is taking 1lakh for this worst laptop.. Also while Charging the charger, Adapter and the laptop is getting so hot it is very tough to work on it...Picture quality is also very bad.. All keys on keyboard are very bad contrast, I could not even work 1and half hour continuously..
Before buying the laptop I had spoken with several DELL Customer care executives, they have told me this laptop is very good for me, I can work on it more than 10 to 12 hrs with no issue. Also while advertising about this laptop dell has shown many good things about this laptop.. But after baying this laptop I learned that all are lies..

.I want a refund for this laptop. And kindly return this laptop..

Amitava Bhattacharya.
Was this information helpful?
No (0)
Yes (1)
Jul 18, 2021
Updated by AmitavaBhattacharya
Kindly find the Bill and Invoice..
Invoice No.: S[protected]

 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    775
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information