Dell India — Laptop Dell Not working

Address: Pune, Pune

Have bought a new Brand Dell Laptop on 16th Dec 2021. 8 days ago. Speakers and Keyboards not working. Have asked Dell for refund. Their engineer came with replacement parts, but the speakers and keyboard did not worked. Overall, I lost my data in terms of Windows 10 Professional and MS Office Professional .

Multiple emails and whatsapp chat tp dell, they say they will refund the amount. But till date no refund is processed. Kindly Take Strict Action against dell.

Hi Sir,

My name is Aliasgar Babat and I am from Pune, My mobile no is: [protected]. I want to launch a police against Dell Technologies on their disastrous response on Dell Laptop. I had purchased the Dell Laptop from Pune from a Dell Authorized dealer.

The laptop is faulty and Dell is taking a long time just to get the refund processed.

Kindly find their Contact Information Below:

Grievance Officer
Mr. Saikat Ray
Senior Manager, Technical Support

Nodal Officer
Mr. Rahul Tripathi
Legal Counsel

Dell International Services India Pvt Ltd.
Divyasree Greens, Basement Mail Room
Survey # 12/1, 12/2A, 13/1A
Challaghata Village, Varthur Hobli, Domlur PO
Koramangala Inner Ring Road, Bangalore – 560071

Kindly take strict action against Dell Computers for giving a frustrating user experience. I am attaching my invoice herewith of purchase for your reference.

The Dealer has Sold the laptop but the Dell company is not giving efficient service.

Would appreciate help for the same. Dell Laptop not working in audio and keyboard and Dell not resolving the issue at the earliest. I need a refund at the earliest.
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We understand you're unhappy about the experience and will ensure this is worked upon to render better service. Please write to our support team, Dell Cares, on Twitter via a DM regarding the same. Rest assured, they will take this ahead.
OptiPlex 3060
Service Tag: 4X1XGY2
This System has got Hardware issues for several times, and all were resolved. By the end of the Warranty Period Monitor got problem, for that call logged & Monitor has been replaced by Dell Support.
Now again issue is there in Replaced Monitor (Flickering).
It made very very irritating & Shame in front of others, Customer is very angry and felt very bad.
in front of others he told DELL Product is not good and don't buy Dell.
Customer asking that Replaced Monitor also not worked for 2 months means why DELL giving such type of Bad Warranty Services.

There was 2 to 3 Customers were there i had given Quotation for them (Dell AIO models).

after hearing my customers bad experience they changing their minds they were asking Other brands.

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