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Hi Vijay,
Regret for the inconvenience caused.
Would request you to install the Video, CHIPSET & BIOS friver from the following link :-
http://dell.to/18gzYNG
1) Enter the Service Tag and press submit button. ( You can find the service tag at the bottom of the laptop on white sticker, it’s a seven digit
alphanumeric code which ends with BS or number 1.)
2) Click on Drivers and Downloads.
3) Choose the Operating system.
4) Click on respective option and download the respective drivers
& restart the computer and check the functionality.
Please ensure to uninstall the CHIPSET & VIDEO driver before reinstalling from the link again, and install the Video Intel® HD Graphics from video option.
Do revert with the results post troubleshooting, I shall be glad to assist you.
Thanks & Regards,
Shaina_M
#iworkfordell
Regret for the inconvenience caused.
Would request you to install the Video, CHIPSET & BIOS friver from the following link :-
http://dell.to/18gzYNG
1) Enter the Service Tag and press submit button. ( You can find the service tag at the bottom of the laptop on white sticker, it’s a seven digit
alphanumeric code which ends with BS or number 1.)
2) Click on Drivers and Downloads.
3) Choose the Operating system.
4) Click on respective option and download the respective drivers
& restart the computer and check the functionality.
Please ensure to uninstall the CHIPSET & VIDEO driver before reinstalling from the link again, and install the Video Intel® HD Graphics from video option.
Do revert with the results post troubleshooting, I shall be glad to assist you.
Thanks & Regards,
Shaina_M
#iworkfordell
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Regret for the inconvenience caused.
Would request you to install the Video, CHIPSET & BIOS friver from the following link :-
http://dell.to/18gzYNG
1) Enter the Service Tag and press submit button. ( You can find the service tag at the bottom of the laptop on white sticker, it’s a seven digit
alphanumeric code which ends with BS or number 1.)
2) Click on Drivers and Downloads.
3) Choose the Operating system.
4) Click on respective option and download the respective drivers
& restart the computer and check the functionality.
Please ensure to un-install the CHIPSET & VIDEO driver before reinstalling from the link again, and install the Video Intel® HD Graphics from video option.
Do revert with the results post troubleshooting, I shall be glad to assist you.
*******Please avoid from posting system specific information on public forums as this may be misused******
Thanks & Regards,
Shaina_M
#iworkfordell