[Resolved]  Dell — No support on my DELL INSPIRON 3251

Address: Mumbai City, Maharashtra

I purchased a Dell Inspiron 3251 laptop from a Dealer in Mumbai on March 15, 2014 and on March 17, 2014 I contacted the customer service to get the product registered on my name or account as it is mentioned on the box. When I called them I noticed that the product doesn't hold any support or warranty in India. The customer service agent tells me that I have to get in touch with the dealer to get any support on the product that I've purchased and that DELL isn't responsible for anything. On calling the dealer, he says that if the product is showing up on the website with the service tag number, Dell should answer your questions and support you on this. On checking the Product service tag number on the dell website it shows the warranty is alive until April 2015 but still they denied to even talk to me and just hung up on me. I need help, I don't know where to go around with this. I am cheated.