Dell — order for Hard disc and ram

Address: Pune, Maharashtra

sir, this is with ref to your quote no. 26615214 and[protected] hard disc and Ram. we have recd these quotes from Mr. Prashanth Jadhav from bangalore office. we have paid the amount on09/04/2014 in your account with citi bank. the respective utr No. are[protected] for Rs. 10750 and UTR No.[protected] for rs. 26799. My hospital server is down from 04/04/14 and i immediately contacted support vide SR#[protected] and ask for the support. they told us that both the Hard disc are crashed immediately we have paid the amount. your sales representative is unnecessarily troubling us by raising queries one by one. either he has not properly trained to cater the needs of the customer or no body is interested in the customer. his in charge is also not intervening the matter. to day only i have recd his mail that part will be delivered within 3-4 weeks. sir my spares from germany are delivered within 1 weeks time. so please look in to the matter and deliver the part to me as early as possible because all the work is at stand still. thanking you in anticipation Vijay Gadgil Ace Hospiat Pune 32/2A erandvana, gulawni Maharaj Road, Opposite Abhishek Hotel, pune-411004 020/25434063, 25434072.