Dell — Re:Dell Laptop Replacement

Address: Moradabad, Uttar Pradesh

My dell laptop service code is [protected].I bought my laptop 4 months back.Now its not working.I am not able to switch on my laptop.I call so many times to customer care.they are not taking any action.I am fed up from dell service.I waste my money and time both.Please take some action for replacing my dell laptop as soon as posible.
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

• Hi Kanchan,


I am Kaveri from the Dell Social Media Outreach team.

Please accept my sincere apologies for the experience you have been through.

As you are already in touch with the senior escalation team, and they offered you the part replacement. But there was a denial from your end. Kindly revert on the email of escalation team or reply to this post if you want services for your system.


In case of any further assistance Please feel free to contact me directly by sending a reply to this blog.
We would recommend you do not post your private information on a public forum.

Thanks & Regards
KaveriD
#iworkfordell
(You can now follow us on you tube for online video support http://dell.to/1chJQom)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3045
    Pending
    0
    Resolved
    775
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR