Comments
Dear Shaina,
I have confirmed this from last 4 months, every person from dell support has confirmed that you can buy any warranty what ever you want, I have specifically asked for accidental damage care, they said yes, I was planning to buy that, they said you have to wait until warranty is over
and now when its finally over, they saying you can not buy that
if you want to help
send me 2 year complete accidental care package with discount price at my email
[protected]@gmail.com
I have confirmed this from last 4 months, every person from dell support has confirmed that you can buy any warranty what ever you want, I have specifically asked for accidental damage care, they said yes, I was planning to buy that, they said you have to wait until warranty is over
and now when its finally over, they saying you can not buy that
if you want to help
send me 2 year complete accidental care package with discount price at my email
[protected]@gmail.com
Hi Imran,
Thanks for your revert.
Complete Cover (Accidental Warranty) can be availed only on in-warranty systems. Your initial Contact in Dell support for warranty information was made on 3rd January 2014, where in your system was in the warranty period & were advised if you extend the service with-in the period & can avail the Complete Cover Service . However, any warranty coverage purchased on Out of warranty systems are not entitled for Complete Cover warranty.
Hope you understand.
Do revert for further queries or concern on the same thread, I shall be glad to assist you.
Thanks & Regards,
Shaina_M
#iworkfordell
Thanks for your revert.
Complete Cover (Accidental Warranty) can be availed only on in-warranty systems. Your initial Contact in Dell support for warranty information was made on 3rd January 2014, where in your system was in the warranty period & were advised if you extend the service with-in the period & can avail the Complete Cover Service . However, any warranty coverage purchased on Out of warranty systems are not entitled for Complete Cover warranty.
Hope you understand.
Do revert for further queries or concern on the same thread, I shall be glad to assist you.
Thanks & Regards,
Shaina_M
#iworkfordell
Dear Shaina,
If you can listen to the call recording, the sale/technical person confirmed that you can buy it any time after warranty or in warranty
you peoples have provided me wrong information
my case is only that, you have provided me wrong information, now you all are backing out, because i have all the proof
sales team person send me quotation for the same,
he send me 2 year accidental damage cover quotation after warranty (28 April)
please see dropbox link for details
so, please send me complete cover details, i have already added dell account in my bank, i will only need 10 minutes to transfer the money
hope you understand
Thanks
IMRAN
If you can listen to the call recording, the sale/technical person confirmed that you can buy it any time after warranty or in warranty
you peoples have provided me wrong information
my case is only that, you have provided me wrong information, now you all are backing out, because i have all the proof
sales team person send me quotation for the same,
he send me 2 year accidental damage cover quotation after warranty (28 April)
please see dropbox link for details
so, please send me complete cover details, i have already added dell account in my bank, i will only need 10 minutes to transfer the money
hope you understand
Thanks
IMRAN
Hi Imran,
Greetings from Dell.
Would request you to forward the Quotation code that was sent to you earlier.
Kindly revert with the attachment at "[protected]@dell.com"
I shall check the status and assist you further with the issue.
Thanks & Regards,
Shaina_M
#iworkfordell
Greetings from Dell.
Would request you to forward the Quotation code that was sent to you earlier.
Kindly revert with the attachment at "[protected]@dell.com"
I shall check the status and assist you further with the issue.
Thanks & Regards,
Shaina_M
#iworkfordell
Dear Shaina,
How much time you will need to check my details, its already 5 days
and i still want to buy the warranty, so please send quotation ASAP
Thanks
IMRAN
How much time you will need to check my details, its already 5 days
and i still want to buy the warranty, so please send quotation ASAP
Thanks
IMRAN
Hi Imran,
Thanks for your patience.
Unfortunately we have not received your E-Mail yet.
Would request you to kindly revert with the details along with adding the subject line :-Complaint raised on Consumer Complaints(Dell_Shaina_M)
I shall check the status and assist you further with the issue.
Thanks & Regards,
Shaina_M
#iworkfordell
Thanks for your patience.
Unfortunately we have not received your E-Mail yet.
Would request you to kindly revert with the details along with adding the subject line :-Complaint raised on Consumer Complaints(Dell_Shaina_M)
I shall check the status and assist you further with the issue.
Thanks & Regards,
Shaina_M
#iworkfordell
Compliant number.[protected] dated 29/05/214 has not been attended till. Telephonic contact have been for numbers of time. This response may cause for a legal action.
I HAVE GOT,
FOR WHAT I WAS FIGHTING
DELL HAS RENEWED MY WARRANTY, WITH 2 YEARS COMPLETE COVER
THANKS TO
MS. BIJDU J.
MS. JINSY BABU
FOR WHAT I WAS FIGHTING
DELL HAS RENEWED MY WARRANTY, WITH 2 YEARS COMPLETE COVER
THANKS TO
MS. BIJDU J.
MS. JINSY BABU
A cordless mouse & keyboard CN-0TNP0M[protected]L-06CX-A00 MODEL SM-9065 was purchased by me on 10/10/2013 which is not working properly but the company is denying to replace or repair the product
A cordless mouse & keyboard CN-0TNP0M[protected]L-06CX-A00
MODEL SM-9065 was purchased by me on 10/10/2013 which is not working
Properly but the company is denying to replace or repair the product
MODEL SM-9065 was purchased by me on 10/10/2013 which is not working
Properly but the company is denying to replace or repair the product
Mam/Sir.
I buy a Dell laptop from Sharda Computers & Peripherals, Civil Lines Gurgaon vide bill no. SCP13-144268 dt 17Jan.2014. Laptop Service Tag No. 9SN6MW1.
I have find some problem in system in December I call to Dell complaint center they told your system is out of warranty. I told them the all detail of bill. They request to visit the dealer, When I visited the dealer he told me forward the matter to area sales manager. But as on till date no reply from Dell. My unique tracking number ------
<<#[protected]#>> given by DELL support team.
When I check the status of warranty at dell site it show the product dispatch by company in Sep 2013, and warranty completed on 14 Dec 2014. Its look like dealer have sold the product in Dec 2014, The person have used for some day and return to dealer. Then Dealer have sold the same to me on 17 Jan 2014. It means I have buy a second hand(used) laptop in the cost of New.
This is serious issue Dell dealer have present me the wrong information.
Dealer also vanish the goodwill of Dell co. Dell should take the necessary action against this dealer or cancel his dealer ship.
My request is to solve my complaint immediate.
I buy a Dell laptop from Sharda Computers & Peripherals, Civil Lines Gurgaon vide bill no. SCP13-144268 dt 17Jan.2014. Laptop Service Tag No. 9SN6MW1.
I have find some problem in system in December I call to Dell complaint center they told your system is out of warranty. I told them the all detail of bill. They request to visit the dealer, When I visited the dealer he told me forward the matter to area sales manager. But as on till date no reply from Dell. My unique tracking number ------
<<#[protected]#>> given by DELL support team.
When I check the status of warranty at dell site it show the product dispatch by company in Sep 2013, and warranty completed on 14 Dec 2014. Its look like dealer have sold the product in Dec 2014, The person have used for some day and return to dealer. Then Dealer have sold the same to me on 17 Jan 2014. It means I have buy a second hand(used) laptop in the cost of New.
This is serious issue Dell dealer have present me the wrong information.
Dealer also vanish the goodwill of Dell co. Dell should take the necessary action against this dealer or cancel his dealer ship.
My request is to solve my complaint immediate.
dell laptop purchase on 27 January 2015 and register through www.dell.com/register
today i am check laptop status but found out of warranty sir please open my warrant otherwise this case go to consume court and also i am found any kind of drive cd
i am contact your customer care but they not give me good reply please help me
contact me [protected](9am to 9pm)
today i am check laptop status but found out of warranty sir please open my warrant otherwise this case go to consume court and also i am found any kind of drive cd
i am contact your customer care but they not give me good reply please help me
contact me [protected](9am to 9pm)
Dell — LED DISPLAY NOT WORKING
DISPLAY BLURS WHEN SWICH ONNDell — Battery not charging
purchased Laptop deatils: Dell 3521 Usa I3 Inspiron Window8 S/NO:34R9QY1 Invoice No: [protected] Dt. 23-oct-2014 problem: Battery not charging. We are launched this complaint with warranty period.Dell — Regarding sound
Whenever system is run more than half an hour the sound gets distorted & system hangs upDell — speed slow
speed is very slow and recovery has to be done26%
Complaints
3043
Pending
0
Resolved
775
+91 80 2506 8026
No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
Greetings from Dell!!
As per the system status, your system is out of warranty and hence cannot be provided with Complete Cover Service. However, it can be assured with Next Business day (NBD) warranty.
Would request you to kindly confirm your contact details along with E-Mail address and best time to contact at "[protected]@dell.com". I shall get a call arranged form the sales team with all the details and further proceedings.
***Meanwhile would request you to hide the system related information from the above post as this may be misused. *****
Thanks & Regards,
Shaina_M
#iworkfordell