[Resolved] Dell — worst service 5521

Sanjeev Rathod

from Bengaluru, Karnataka

Feb 22, 2014

Address: Jabalpur, Madhya Pradesh

i have purchased Dell Inspiron 5521 laptop in june 2013 and after only 1 month it stopped working so they changed laptop hard disk after sometime it again got failed and than they changed mother board, LCD Screen and after that they changed my dvd drive. every month i faced small or big problem but now again my screen not working, system getting excessive heat, it automatically getting shutdown. and when i complain the same to dell supervisor for taking some permanent solution they allege me for the problems and not providing any concrete measure...worst service DELL

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Aug 7, 2021

Complaint marked as Resolved

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Comments

unfortunatestudent

from Bengaluru, Karnataka

Feb 24, 2014

its true

Dell India Customer Care

Feb 25, 2014

Verified Support

Hi Sanjeev Rathod,

I am Kaveri from the Dell Social Media Outreach team.

Please accept my sincere apologies for the experience you have been through.

Kindly share your system service tag at [protected]@dell.com. to check the status and assist you further.

We would recommend you do not post your private information on a public forum.

Thanks & Regards
KaveriD
#iworkfordell
(You can now follow us on you tube for online video support http://dell.to/1chJQom)