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Dena Bank Complaints & Reviews

www.denabank.com
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Updated: Feb 6, 2023
Complaints 349
Resolved
65
Unresolved
284
So far, so good. Dena Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dena Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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0
Invalid transaction
1
ATM transaction failed, Amount Debited from savings account
1
Complaint against Mr. Pushpendra Singh Solanki (Manager Dena Bank Saket Branch)

Dena Bank reviews & complaints page 5

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R
Rajni nagar
from Mumbai, Maharashtra
Oct 5, 2019
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cash not withdrawal from atm but debited from account

Dear sir
I want to inform you that today on 04/10/2019 i visited icici bank atm in jeliya para but cash not withdrawal due to no cash in atm it shows unable to dispatch please visit nearest i ici bank atm but a amount of 500 rs debited from my account no[protected] so please check it and arrange to revert it to account.

Customer name:-rajni nagar...
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M
Mufti Habib Qasmi Patel
from Mumbai, Maharashtra
Oct 3, 2019
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misbehavior of bank manager goregaon east branch

Address: Jagdamba House, Goregaon (E), Mumbai, 400063

Dear sir, with respect to the above named subject i have to inform you the following.

1) the bank has debited the bank charges of rs. 944/- on 1 october 2019 for non maintenance of minimum balance requirement of rs. 10, 000/-.

2) before merger the balance requirement of rs. 5, 000/- the same has been changed to 10, 000 and the same has not been communicated.

3) when i have informed the same to...
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Deepak kocharekar
from Mumbai, Maharashtra
Sep 25, 2019
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card block error

Dear sir/mam

With reference to the stated subject, we write to state that the issue has not been resolved as yet. The customer is unable to receive the otp for his transactions done through the debit card. The details are as given below :

A/c no :[protected]

Card no : [protected]

Please look into the matter and do the needful.

Complain : dbeb[protected]...
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N
nmjain
from Mumbai, Maharashtra
Sep 16, 2019
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ppf

Address: 6/43 NAVJYOTI CHS SOC LTD M G ROAD, OFF KIRAN INDL ESTATE UNNAT NAGAR, NO 2 GOREGAON WEST SUB URBAN, Mumbai City, Maharashtra, 400104

My old ppf a/c no. Is sb/ppf/4222 with mumbai main office and new a/c no. Is 0071ppf[protected] with dena bank goregaon west branch. I have deposited rs. 1000/- (Rs. One thousand in my account on[protected]. But this amount is not credited in my a/c. I have complained in goregaon branch i have visited various times the bank but nothing is happened. Please credit the above ammount in my account.
Thanking you,
Yours faithfuly,...
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N
nmjain
from Mumbai, Maharashtra
Sep 16, 2019
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public provident fund

Address: 6/43 NAVJYOTI CHS SOC LTD M G ROAD, OFF KIRAN INDL ESTATE UNNAT504 CHAMUNDA JEWEL TEEN DONGRI YESHVANT NAGAR, GOREGAON WEST SUB URBAN, Mumbai City, Maharashtra, 400104

My nita manoj anchalia's old ppf a/c no. Is sb/ppf/4442 with mumbai main branch. I shifted my ppf a/c to dena bank goregaon branch where my ppf a/c no. Is 0071ppf[protected]. Interest for year 2018-19 is not credited in my account. I visited dena bank goregaon branch varios times complainig this issue but nothing have been done. Please credit the interest amount and do the needful.
Thanking you
Yours faithfuly
Nita...
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F
friends computer world
from Chandigarh, Chandigarh
Sep 9, 2019
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wrong information uploaded in my cibil report from this bank.

Address: 10- New Market, Shastri Market, Amritsar, 143001

I kawalpreet kaur chawla having a pan no. Azgpc3117p, there is an account showing in my cibil. The account no. Is[protected] in my report, whereas this account is offmr. Veikatachalam. R, resedent of 4/51, vattakadu main road omalur taluk, salem, tn. But this is different person and don't know me, he has some despute with cibil, but his account is linked in my cibil so i kindly request you to remove this account from my cibil. That my cibil...
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D
Dalesh
from Pune, Maharashtra
Aug 25, 2019
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non responsible behaviour of branch manager at raver branch about saving account opening, dist. jalgaon, maharashtra

Respected sir,
I am going to open saving account in dena bank, raver branch, tal. Raver, dist. Jalgaon, maharashtra. But, branch manager says that account will be open only for farm transaction not open for government transaction or any saving transaction. So, kindly request you to do necessary action against non responsible behavior of branch manager.
Thanking you....
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Z
zafarmimli
from Chennai, Tamil Nadu
Jul 16, 2019
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deducted rs 2000 twice but cash not dispensed from atm

Address: Mumbai City, Maharashtra, 400009

On 15th july 2019 at 21:16:14 hours, i used my axis bank debit card to withdraw rs 2000 from dena bank, dongari atm located at shivdas chapsi marg, mumbai 400 009, maharashtra.
The amount of rs 2000 was debited from my axis bank savings account - [protected] but cash was not dispensed by the atm. Please arrange to credit the same to my above referred axis bank account

Please see the screen shot of sms received...
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D
Danny Maher
from Ahmedabad, Gujarat
Jul 5, 2019
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about atm service

Address: dena bank vejalpur branch, 380051

Mene 2July ko ATM se 1300rs receive karne kids kosis ki Jo nai hue fir se try kiya nai hua fir socha ki Sayad 100ka note na ho to isliye 1400try kiye Wo bhi nai hue fir dusre ATM gaya waha bhi same then 3rd atm waha bhi nai hue but jab phone check kiya to 3times paise cut kiye gaye the[protected] .bank me Jake complain ki to bola server update ho raha he isliye esa hua 24 hours me ajayege.but aaj 2nd July ki 5th july ki evening hui paise...
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R
Rocky Chandan
from Bhuj, Gujarat
Jul 4, 2019
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money debit but didnt get from atm

Address: cax-167.adipur.kutchh, Kutch, Gujarat, 370205

On 03.07.2019 between 7 to 9 pm i have gone to a nearest atm to withdraw 2000 rupees from my atm debit card ac no. [protected] at adipur city. Kutchh districh. Gujarat state. When i processed to withdraw at last the message at atm screen was "atm service is unavailable" looking to the message i took my card and went away. After going home message came in mobile that 2000 rupees has been debited from my ac. Money didnt came from atm as atm...
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P
pimacwana
from Surat, Gujarat
Jun 13, 2019
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pension not deposited since one year

Address: Vanker vas. Po kantharia., Anand, Gujarat, 388307

My old mother MAKWANA MADHUBEN ISHWERBHAI is pension holder of railway. Her pension account[protected] is in Dena bank Asodar Ta Anklav Dist -Anand
Bank code is BKDN0220530.
Her pension is not deposited since long. We already submitted all require documents and given thumb scanning for living proof three months back. We had given complain NO DBEB[protected] Through DENA BANK Asodar.
We had received tax message on...
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K
Kavya R Gowda
from Bengaluru, Karnataka
May 20, 2019
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amount got deducted twice while card swiping

Address: Bangalore, Karnataka

Pls note i have swiped my card at ylg saloon jp nagar 7th phase on 18/05 at 7.25pm & amount of 1137rs got deducted twice. Which supposed to deduct once.
I had contact bank through phone & i didn't get correct response from them.

Kindly look into this matter on priority & refund the amount of 1137rs to my account to continue with same bank for further transaction also.

Expecting good response from the bank...
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R
Roshan bas
from Bengaluru, Karnataka
Apr 8, 2019
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got a message that complaint resolved and closed but my amount rs.1000 is not credited to my account.complaint no.dbew1904030933542

Address: 560032

Dear sir,
I had registered complaint in website of Dena bank.but today complaint status is resolved and closed and in remarks customer account credit is mentioned.
My details are:
Name-Roshan Basnet
Account no.[protected]
Bank-Dena Bank
Complaint no.DBEW[protected]
IFSC Code-BKDN0611213
Mobile no.[protected]

Please please solve the problem...
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M
MOHAMMAD ASIF SACHORA
Mar 24, 2019
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atm card not withdraw but bank account debit money.

Address: DENA BANK KE PASS KOTDA. TA- POSHINA. DISTT- SABARKHANTHA 383422, Sabarkantha, Gujarat, 383422
Website: asifmeman365@gmail.com

My account dena bank. Me 19/03/2019 ko sbi atm mashin se dena bank ka atm se money rs.9000/- rupees. Withdraw kar rha tha lekin tranx faild ho gya aur mere dena bank account se money debit ho chuka hai. Jo abhi tak muje refund nahi mila hai ya mere account credit hua hai. Sir plz help me. Mene 22/03/2019 ko complation karvai hai. (Dbew[protected]...
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M
mohan220
from Sirur, Maharashtra
Feb 24, 2019
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fund transfer amount 5100 rs but sbi a/c no.31801325270 me not credited

Address: At.borgaon N Po. .bhada TQ.ausa Di.latur, Latur, Maharashtra, 413520

Pos mashin bhim - fund transfer amount 5100 rs but sbi a/c no.[protected] me not credited
Mohan raut feb 23, 2019
Tran. Date 23/02/2019 and tran. I'd[protected]
May aeps dena bank debit and may aeps aadhar no 5356 xxxx 6660 sbi account no.[protected]me but fund transfer amount 5100 rs not credited

Sar may amount 5100 rs rifund dyave sar hi vinti......
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S
Shwetika Verma
from Allahabad, Uttar Pradesh
Feb 8, 2019
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education loan subsidy

Dear sir, i had taken the education loan of 3.98 lac in 2010-14 and at the time of loan sanction i filled the online form on dena bank portal. I asked several time regarding this but not get the satisfactory answer. I paid 4.21 lac till now and asked for my subsidy then get the answer "ab use bhul jaiye".
Sir i belongs to very low class family. It is very hard for me to repay the entire amount without subsidy. Kindly help me to resolve...
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P
pawannisad13
from Chandigarh, Chandigarh
Feb 8, 2019
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otp not show

Address: Kanpur, Uttar Pradesh, 208001

Dear sir
Mai apki dena bank servis se kafi paresan hu mujhe naya card issue kiya gya tha usme otp na ane ke problam thi jiske liye apki baranch me 8 se 10 bar ja chuka hu waha sab kamchor hai koi sunwayi nhi krte hai aur banko me 1 bar me kam hota hai yaha mai 8 se 10 bar gya hu meri problam solve nhi huye wo bolte hai isme hum kuch nhi kr sakte customer care se bhi bat ki waha bhi bole kuch nhi mai kya kru ap bataya apna acount band...
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P
Pranay Raval
from Vadodara, Gujarat
Jan 30, 2019
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vejalpur branch

Address: Ahmedabad, Gujarat, 380051

Dear sir/madam,

My name is niranjan raval and i have an account with dena bank account no.[protected] and my complain is that we have to wait outside bank for long time even when its 10:00 am which is opening time. My age is 67 so its tough to stand outside. As one day i was standing outside and even after 10:00 am they did not open bank so i ask reason so peon replied me that madam is having snacks wait for some time.br...
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R
Ramanjha111
from Vijayawada, Andhra Pradesh
Jan 2, 2019
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my complaint is not resolved

Address: Faridabad, Haryana, 121005
Website: support@dena bank.co.in

Sir my name is raman jha my dena bank accountno. Is[protected] and ifsc code bkdn0710649. I made a transiction on 13 dec 2018 through aadhar card. During the transiction my account is debited 6800 rs. But not amount is recieved. I made a compliant about these on 13 dec 2018. But now 02 jan 2018 but my account is not credited. My complain no. Is dbev[protected]and my adhar card no. Is[protected]. Please look into my problem and give...
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H
Himmat Sirvi
from Devgarh, Rajasthan
Jan 2, 2019
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fund is not transfer and bank manager me not satisfy

Address: Pali, Rajasthan, 306401
Website: saheb.indanegas@gmail.com

Myaccount number[protected] village - pali
My problen not solve
- fund transfer succesful but bank balance is does not happen debited
- my problem is from 1 month i complain of 2 times of the bank manager twice to me not satisfy or no help
- the bank manager refused to help and responded incorrectly
- we will transfer our account to another bank if we are not satisfaction...
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