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Dena Bank Complaints & Reviews

www.denabank.com
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Updated: Feb 6, 2023
Complaints 349
Resolved
65
Unresolved
284
So far, so good. Dena Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dena Bank will keep up the work and continue to help more customers with their concerns even better 🤝
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0
Invalid transaction
1
ATM transaction failed, Amount Debited from savings account
1
Complaint against Mr. Pushpendra Singh Solanki (Manager Dena Bank Saket Branch)

Dena Bank reviews & complaints page 9

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D
diff_2013
from Pune, Maharashtra
Dec 12, 2017
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poor internet login facility

Dena bank internet banking facility is a real pain to work with. Many a times the site is down. If it's up it gives frustrating errors during operations. Many a times even after doing online internet neft transfer, the account just does not settled. The transaction gets reversed for no reason. If raise a complaint i am redirected to rtgs cell. If i talk to rtgs cell i am again redirected to helpdesk.

See, today also the dena...
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N
naresh gelani
from Mundi, Madhya Pradesh
Dec 7, 2017
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complaint regarding the manager of dena bank

Address: Satna, Madhya Pradesh, 485001

Hellow sir i am from satna (M. P.) and i just want to make a complaint for the manager of dena bank satna... There are some issue in our bank account so i went to bank to discuss that but the manager is not sataisfying me and if i am asking for the reason and if i am asking the questions then he just told me to go from bank...in dena bank we have 10 current accounts.

So its my humble request to you that pls take a action for...
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R
Rakesh Ostwal
from Mumbai, Maharashtra
Nov 29, 2017
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online banking : amount deducted for neft but credited to party

Address: 400086

Transferred rs 30000/- on 7th oct to my supplier.
My supplier not received amount but it is being debited to my account
I want to branch where my account is but they said that you transferred online hence we can not help you do online complait
I registered online complaint but even after 15 days no body responded to my complaint
I also called customer care they told me to send email at [protected]@denabank.combr...
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D
diff_2013
from Pune, Maharashtra
Nov 27, 2017
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repeated neft failures - no explanation

Address: Mumbai City, Maharashtra

I have been using dena bank internet banking for a while. I initiated neft transfer to my other bank account. It returned after 2 days just stating not settled. No further information.

I retried again and again it returned next day. I have had repeated instances where neft did not work. I raised a complaint online and they simply closed the complaint stating 'what is the error? '

I am stunned at their professionalism...
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S
SWARNIM SONAL
from Dimapur, Assam
Dec 6, 2017
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amount debited by atm and didn't get money

Address: Gaya, Bihar, 823001

I want to say that, during atm transaction amount got debited, but i dint received the money.The transaction amount is 1000.kindly check it and do the needful as it is 1 month passed.. I dont believe such a dely system you are still following. If you cannot resolve my issue just let me know. I will have to complain higher authority than this. i got fed up from the service of Dena bank....
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D
diff_2013
from Pune, Maharashtra
Nov 17, 2017
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no response to emails

Address: Mumbai City, Maharashtra
Website: www.denabank.com

I was facing some issues with respect to Dena Bank Internet Banking and decided to call up their customer care number [protected]. I was shocked to know that the estimated wait time to talk to representative was over 25 minutes!!

So I sent mails to their specified email id [protected]@denabank.co.in. Till date no one has responded to my mails! It appears that Dena bank is not interested to reply to customer mails sent on this...
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H
Hardayal00
from Tohana, Haryana
Oct 25, 2017
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open new account

Address: Ghaziabad, Uttar Pradesh, 201009

Mera naam pankaj h or sain vihar vijay nagar m rehta hu mene apki branch shapur bameta lal kuan ghaziabad m new account k liye form vagera submit kiya 15 din ho gaye abhi tak open nahi hua h kabhi aaj kbhi kal kbhi parso aise bol rahe plz kuch karey agar aisa hi rahega to koi bhi account nai khulvayega issue bhut aa rahe h is branch m mujhe bhut urgent h account is woqt or yai open hi nai kar rahe taal matol kar rahe h...
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D
dwarkesh vadaliya
from Jetpur, Gujarat
Oct 23, 2017
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transaction failed but money was deducted from my account

Address: Rajkot, Gujarat, 360370
Website: www.denabank.com

I made a transaction on petrol pump by using my debit card of rs. 300 on 17th september, 2017. The transaction failed but money was deducted from my account[protected]. I wrote complaint at my account branch but i got no reply. This problem again accour 2nd time on 17th october transaction failed but money was deducted from my account[protected]. Please help me to refund total rs.600....
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R
Repoitin
from Kathor, Gujarat
Oct 21, 2017
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cheque rejection charges reversal

Address: 380058

Party name... Pooja agencyopal ahmedabad
Current acc. No...[protected]
Dear sir,
We wish to bring to your kind notice regarding unethical bank charges levied to us for cheque return during all india bank employees strike on august 23 2017.
There is no balance issue of the cheque party. We have filed complaint regarding this issue to the concerned bank manager but he is not responding.
Also cheque return...
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M
Motahar90
from Baharampur, West Bengal
Oct 20, 2017
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aeps transaction failure debit customer account but not credit to settlement account.

Address: Murshidabad, West Bengal, 742227
Website: Sbi kiosk banking

Dear sir...

I have withdrawal aeps transaction in sbi kiosk banking. Withdrawal is status is filure but amount debited account so please kindly find the following details and clear the issue.

Account details
Name: motahar hossain
Account no:[protected]
Mobile no:[protected]
Aadhaar no:[protected]

Transaction details.
Sbi kiosk banking
Ko id:32260576br...
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S
suchi404808
from Noida, Uttar Pradesh
Oct 9, 2017
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poor dena bank service

Address: Jaipur, Rajasthan, 302001

My mane is suchi sharma i submitted m all the documents for current account m/s shree ram stationers in m. I. Road jaipur rajasthan branch but till today there is no response from bank. This is a worst service from bank i will complaining to banking lokpaal and management of dena bank. If they cant do work tell frequently but they intentionally delay m work which is not good.

Suchi sharma...
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A
akp12345
from Indore, Madhya Pradesh
Oct 3, 2017
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proportionate reduction of hl liability due to removal of part flat area

Address: Indore, Madhya Pradesh, 452009

I had availed housing loan of rs. 7.50 lacs (Hl a/c no.[protected] in the year 2003 for purchase of flat no. 501, agrawal tower, 68/1, lodhipura (Biyabani main road), indore admeasuring super built-up area 800 sq. Fts. And open terrace admeasuring 1200 sq. Fts.

In this connection i would like to inform that under the scheme of "smart city plan" announced by central government, indore municipal corporation, indore has widened...
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R
Rajesh Vrma
from Milak, Uttar Pradesh
Oct 2, 2017
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for amount debit from account of rs 1500

Address: Panipat, Haryana
Website: Not get of debit my 1500 rs till time from 06-05-2017

Dear sir,
I have registered a complaint regarding debit of 1500 rs amount on[protected]. The ticket no was [protected]. But still this complaint open. I have not get my 1500 rs. Actually problem is that i was withdrawaling from sbi atm on[protected] at 18:30 amount of 3000. But unfortunately i have gotten only 1500 rs. Rest 1500 i have not get till time. So please help me.
Card holdar name-rajesh kumar
Acc no[protected]br...
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R
raju rastogi
from Ahmedabad, Gujarat
Sep 24, 2017
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a/c dr. but cash not dispatch (by atm)

Address: Bhavnagar, Gujarat, 364001

A/c :[protected]

Dated 8 aug, 2017 i have whidro rs.13000 panvadi, bhavnagar dena bank at that time my a/c dr. Rs.13000 but atm machine can not issue money

I have already complian 3 time actual branch (Thakteshwar branch, dena bank)} and informed panvadi branch of dena bank

And also complian online toll free number of dena bank

And since today my a/c not cr. Of rs.13000
Please...
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R
rajnikittu
from Indore, Madhya Pradesh
Sep 22, 2017
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can't give me proper answer to my complaint

I am rajnita dhamelia having saving account in the dena bank koba gandhinagar branch. My saving account no. Is[protected]

I m complaint to atm can't reach me at 3 month ago also branch and customer care but there have no answer to me.

Also inform branch employee name was mr. Mardik parmar and branch manager mr. Anup kumar sing.

But not any further process and also can't give answer to customer...
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A
anil bhansuhali
from Mumbai, Maharashtra
Sep 22, 2017
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wrong information by kandivali west branch.

Address: 400067
Website: CHARGES

Account number[protected] bank charges leveid it was intimate no charges will be leveid maintain minimum balance of rs. 1000/- branch kandviali west s. V. Road, apply for reversal with promise it will reverse, but till now nothing and now manager has changed and no reversal. Lodged complaint but no reply ref no. [protected]- mobile number [protected]....
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A
akshitrastogi
from New Delhi, Delhi
Sep 18, 2017
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transaction failed but amount debited from account

Address: New Delhi, Delhi, 110063

I made a transaction on irctc by using my debit card of rs. 799 on 3rd september, 2017. The transaction failed and the ticket wasn't booked but money was deducted from my account[protected]. I wrote several mails to the hep center but i got no reply. Please help in this regard.

Account holder name: [removed]
Account number: [removed]
Branch: [removed]
Contact number: [removed]...
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I
itsanilchaurasia@gmail.com
from Delhi, Delhi
Sep 18, 2017
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net banking

Address: Panchkula, Haryana, 134109

Dear sir

This is to inform you that i have taken a home loan of rs. 15 lacs on dated[protected] & i have registered for internet banking through dena bank sector-17 panchkula (Haryana) on 30th aug-17 but till date i am unable to login internet banking.

I have sent mail also to customer care but not receive any response, i have informed to branch official but no response, i have tried to call on toll free no but...
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G
Geena V
from Chakia, Bihar
Sep 18, 2017
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the staff mr. sachin.

Address: 301019

Sur. I am genitha having savings account in ur bank bhiwadi branch for the past 4 yr.
I received my new atm card and wenot to the bank to get my pin number. Mr. Sachin who works here started to speak unwanted things and used abusive language. He even said that he can close my account. I don't know if bank employees can close anyone account if they wished.
His co staff told me that he is under depression so he is behaving like...
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G
gouthaamirajvi
from Chennai, Tamil Nadu
Sep 15, 2017
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money wrongly debited from my account no response

Money wrongly debuted from my account.. On checking its showing more money has to be debited if i put money further.. All internet banking has been declined and dont know why money is being debuted and on using paytm app nearly 5000 has been debuted not recharged on asking paytm support they saying money refunded to ur bank acc with time date n ref number plsss help......
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