Very untrained phlebotomist. She wasn't properly dressed. She # 3 times but unable to draw sample... Swelling and reddishness occurred in those 3 # areas.. She was not even taking care of hygiene. She was putting the syringes down on the floor and than again picking without sanitising. Finally other phlebotomist was called from neighbouring local lab who has # in very first go. Total 40 mins wasted just for giving sample with the lab id[protected]
After that i've been told that my full reports would be released within 24 hours. After 24 hours i've been told to wait for 3-4 more hours. Than they said due to 15th august delhi staff isn't there so there is no doctor to sign on the reports but the reports are ready but not uploaded. They will be uploaded next day morning. On the next day i've been told that sample is not yet started for processing. So in the evening reports will be out. I said " you guys already taken more than 48 hours". They assured me again and again for the evening reports.in the evening till 7 pm no reports again they started apologising and told me to wait for 2-3 hours. Than suddenly around 11:30 pm in the night i got the message from lal path lab that sample was insufficient, needs to collect again". I was so surprised that why i've not been informed on since 14th aug morning till 16th aug that the sample is not enough. Only after 3 days they realised this.
Now you can look the degree of harassment i've faced from lal path lab whether it's the main lab of delhi or the local lab in patiala (L92, ajay narula, patiala cc 8, shop no. 2, hem bagh). They've not only harassed me so much but wasted our time also in which patient's health has deteriorated. I've not seen such a pathetic service anywhere else.
Sahil goel
+91-[protected]
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