Easy Go Trip — Online booking and refund issue

Address: 501203

Website: www.easygotrip.com

I booked flight ticket from Hyderabad to Kolkata on[protected] with booking id as ET7Q8X2HVA. The company people insipite of showing a available seat didn't approved my ticket and thus resulted me into heavy loss. After that on calling multiple times the people once replied with a saying that no refund would be made in bank account, the best they can do is the book another travel ticket from the site. On this i tried booking other journey ticket but the site always refused my transaction by saying the insufficient balance. On this i again talked to company people and they said to mail the ticket details. On this i mailed also but on there mailing address the mails have been always failed. Looking down on this i request you to kindly help me with the issue.