[Resolved]  Ecom Express — No order delivery

Awb no. [protected] my package hasn't been delivered yet its been 2 days. Its delivery date was 29 may 2024. There was no call from delivery agent. Then next it show delivery date 30 may 2024. But it was not delivered yet. I had called the delivery agent he said i didn't picked up the call but in reality i got no call from their side. Then he said he will delivered it today but no delivery has been done yet and now he is not picking up my calls. I tired by making calls to delivery agent as well as customer care. My order has been ofd lock. Its an prepaid order now i 'm getting my refund back. Plz resolve this issue.
Thank u
Was this information helpful?
No (1)
Yes (0)
Jun 3, 2024
Complaint marked as Resolved 
They emailed me through this email address CS Support and i received my order on 1 june 2024. But my order has some products missing & i had complained about it to the shipper with the images and details they had asked me to give. And now i waiting for their reply.
Ecom Express customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6459
    Pending
    3642
    Resolved
    1266
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR