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Ecom Express Complaints & Reviews

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1.8
Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 5

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sandyparihar
from Ahmedabad, Gujarat
Feb 29, 2024
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Delivery not received or not replying ecom express

I placed an order on[protected] on mi.com and order id is [protected] and order having charger and cable.

Now order shipped on[protected] and shipment received on[protected] at Delivery hub Sumerpur, Rajasthan and same day I got message your parcel is out for delivery.

Today is[protected] date still i didn't get the parcel or any delivery person call or email or delivery person never came even around my...
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sunildivnale
from Akola, Maharashtra
Feb 25, 2024
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Ecom Express Undelivered my order

Address: Akola Maharashtra
Website: Ecom Express

I got a call from ecom express courier this morning that your parcel has arrived. I said I have Sunday off, deliver my parcel tomorrow, but the courier boy was telling me that you give me OTO on call today and he will deliver the parcel tomorrow. I told them give me the parcel then I will give OTP then they told me you give me OTP now otherwise they will cancel your order. And they canceled my order.

My name :- Sunil Divnalebr...
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swagats24
Feb 19, 2024
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Muscleblaze Biozyme Protein Undelivered

I have ordered a MuscleBlaze Biozyme Performance Whey, 500 g (1.1 lb), Rich Chocolate and it was assigned to Ecom Express to deliver the product. It's been 7 days and they have 3 delivery attempts to deliver the products and closed all the attempts with false undelivered claims.

They have made the claims like "Customer Refused Delivery at Doorstep", "Shipment attempted - could not be delivered due to Heavy Rains / Natural...
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sreelakshmivishnu
Feb 15, 2024
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Product is at delivery place for more than 4 days

Address: Ecom Express,Thiruvalla

Not delivering my product...
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Vish123'xxvhhhb
from Gwalior, Madhya Pradesh
Feb 11, 2024
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Product not same and dirty

Address: Sheikh ku bagiya trivedi nursing home nai sadak gwalior

Product bilkul bhi accha nhi h used hua h aur same bhi nhi h picture se...
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Advait1988
Feb 11, 2024
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Non delivery of AWB 460002165406

1. My shipment from mypustak was scheduled to arrive today by AWB[protected].
2. The delivery associate called me from mobile number [protected]. He told me to collect it from him by giving his address. Upon telling him that he is supposed to deliver, he refused delivery.
3. He also told me to share an OTP for rescheduling the delivery which I refused. Later on I have got a message that the parcel was “undeliverable”.br...
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Abinash143
Feb 10, 2024
Feb 10, 2024
This thread was updated on Feb 10, 2024
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Unauthorised Charges

Address: Hinjilicut

My Actual/Products Is Demage and Charger high Cost Money service is bad provider...
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Akib Sorathiya
Feb 4, 2024
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Fake Delivery of RTO orders

I am seller on Meesho. I received COD order for my product
Meesho order no.[protected]_1
Ecom delivered the product awb no. [protected]

The cusotmer returned the order without any reason attaahing pics for that.
Return order awb [protected]

According to Meesho customer support I should complaint to Ecom but no response from both the sides...
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Sunil Gautama
Jan 26, 2024
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OFD lock applied after 3 fake delivery attempts

Address: Madhurawada, Visakhapatnam

Ecom Express Surface 2kg
AWB #[protected]

Shipment sent on 10th January by our company GH Farm Private Limited- natural food producer company. Delivery partner ecom express faked delivery attempts thrice. Neither the buyer-consignee nor the seller-ourselves got any call for the delivery and the non delivered reason is simply marked as consignee not available wrongly. Despite escalating multiple times, the escalation is...
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Sunil Gautama
Jan 26, 2024
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OFD lock applied after fake delivery attempts

Address: Madhurawada, Visakhapatnam

Ecom Express Surface 2kg
AWB #[protected]

Shipment sent on 10th January. Faked delivery attempts thrice. Neither the buyer-consignee nor seller got any call for the delivery and the non delivered reason is simply marked as consignee not available wrongly. Despite escalating multiple times, the escalation is simply ignored.

We sent a high value order Rs3235 and it got struck with no further update from the...
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Tun avi
from HINDMOTOR, West Bengal
Jan 17, 2024
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False material against AWB no. 7055511458

Till to receive any communication from courier end after 20 days. The false material is received and handed over to the courier local office. Please provide help....
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M
Mixer
Jan 16, 2024
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Undelivered And not Calling for pickup and delivery boy self cancelled my order when I was not reached to him

This is very very bad about your ecom express. My product is ordered 4 day ago and I have filled properly my address but this do not deliver and when I call they never say truth . They speak full lie . I really want to slap this ecom such a dirty and super disappointed experience 😡😡😡😡😡....
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Akshat M
Jan 16, 2024
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Product still undelivered even after date is due already

Hi my order is to be delivered by 15 Jan yet it's still stuck I want to get it delivered by today I can see it's in same city for days now and not actually getting the delivery even after delivery date has been passed the I'd is [protected]...
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Nea55
Jan 13, 2024
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Order not delivered yet - untraceable

My shipment number is [protected] which was shipped through Ecom Express. The order is stuck in the same place since over 4 days. It is in a close location to me and ideally should have been delivered 3 days ago. Ecom told me that the shipment is untraceable. I don’t understand what that is supposed to mean. I want immediate resolution to this....
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Shashank Adiga
Jan 11, 2024
Jan 12, 2024
This thread was updated on Jan 12, 2024
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Tracking number -- 3274299662

With respect to the above tracking number the correct pin code is 560091 and not 560092, accedently both the pin codes are mentioned from fire boltt, kindly get it delivered to 560091...
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praveen6557
Jan 8, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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My Order is Not all Moving Since the past 4 Days , So Please Deliver My Order Today Itself.

Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and My Order has been Stuck at the Same Place since the Past 4 Days... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent....
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praveen6557
Jan 8, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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My Order has been Stuck at the Same Location Since the past 4 Days , So Please Deliver My Order Today Itself.

Sir, The Status of my Order AWB NUMBER : [protected] has not been Updated and My Order has been Stuck at the Same Place since the Past 4 Days... So, Kindly Resolve this issue and Deliver it to me Today Itself as Soon as Possible as it is Urgent....
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Shubh.1a4
Jan 5, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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Amazon Package not delivered but tracking number marked as delivered

Tracking number [protected] says that product is delivered to customer at 10:53 AM ON 4th Jan but I have not received this product.I checked with main gate security and I have my main gate footage where no one came to deliver anything.
They have not shared the delivery agent number.
Please help me resolving this issue.
The Amazon product is AO SMITH Z2+ RO cost around 17k....
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rajabhishek44
Jan 4, 2024
Jun 11, 2024
This thread was updated on Jun 11, 2024
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Product not delivered post 10 days delivery

Address: 10th Floor, Ambience Tower II, Ambience Island, Gurugram - 122002 Haryana

Product was booked on 25th of December, even after multiple follow-up no dates / updates are provided neither the product was delivered, nor the mail was addressed. No dates were provided, only point of contact (IVC) still states expected date as 30th Dec 2023.

Tracker : https://ecomexpress.in/tracking/?awb_field=[protected]

Also, the product was delivered to nearest hub (Dholi, Bihar), but now the tracker states...
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Raj111bala
from Madhepura, Bihar
Dec 30, 2023
Jan 10, 2024
This thread was updated on Jan 10, 2024
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Courier not delivered and returned with false information

Address: Madhepura Electric Locomotive township, Laxmi Rampur Chakla Village, Madhepura 852113

Had ordered a product from Nifa Traders which was sent through ECom Express vide docket number[protected].

when i got a delivery message on 27th December. i waited for their call to deliver the product, however when i did not get a call till evening, i called them in the evening and i was told that he went back. when i checked with our security, i was told that no one came in looking for me.

i called them again...
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