Ekart Logistics Complaints & Reviews

Dear sir/madam
I am the flipkart customer who get my items delievered usually by your courier company at my doorstep.
But last time i faced some issues with your sewree facility courier boy. He expected me to pick up my item by myself by coming down to the street. I told him i already told flipkart customer executive to instruct him to deliver my item at my home. But when he arrive he said come down and get it yourself as we don't deliver to the slum area
. I told him your other delivery boys had deliver to my doorstep. He said no sir we are told by our company to not to deliver to slum area. And plus he told we don't have any business with flipkart. We are just 3rd party courier service.
So how come my previous orders gets delivered to my doorstep? You do realize we paid courier charges while ordering. We are entitled to get our orders at my doorstep not down the street.
So i request you to investigate the matter and question him about why he did that. And please reply with the satisfactory resolution to this matter. Thank you

I am from changanacherry and i have ordered a product denim jacket amount 649 on cash on delivery mode.
When the executive reach the place i am not there and i given him my fiance number to collect and he is also in changanacherry...
When the executive called him he was eating and ask him to wait for a minute... But the executive respond badly and misbehaved through phone.
When i came to know this i called him back and he said me that he can't deliver and if i need the product i should come and collect from the ekart office...
What's this actually we are paying the amount with the delivery charges asking us to collect it... Is it on your company policy...
If any queries my no is [protected]... I need the product i. E. I was ordered

I ordered oppo f3 in exchange lenovo k5plus, a mobile from flipkart, while delivery shipmaster who will pick up my lenovo mobile nd he will deliver my new order oppo f3, but shipmaster has issued battery was dump (Thats wrong isseued my lenovo mobile battery were good and working properly) and he not providing any information bout his compony and address. So i call to flipkart and flipkart told me that your order is till at parvat patiya surat. So i visit the branch of ekart courier, i told to manager of ekart courier that should this battery is dump or dead?? He told ne no no battery were good but body were damage... So they are cheated to me. M payment already done at 25th oct...in exchange term condition accept some of damage. They have my order but they are not delivering my order to my home.

Ekart executive not picking up the return product from the mentioned delivering address. It becomes a habit that each time they ask to collect or drop our products from the entrance of sipcot it park chennai.
My return product order id is
Ekart logistics - fmpr[protected]

The person who communicated me is

Ekart executive suman p_98331 with ph no: +[protected]

It is regret to say that ekart logistics is doing fake business with the customers. I think they don't have any responsibility to deliver the product within time which is promised. I ordered lenovo k8 plus mobile with tracking number "fmpp[protected]" on[protected]. They promised me to deliver the product on or before[protected]. But in status it is showing that order is not delivered dueto no response from customer. They are telling lies and cheating the customers. No one came are call to me about the product. It is very shameful to flipkart aswell as e cart lagistic services

I bought the new lenovo phone on 16 oct that time they told me your product will be deliverd on 18 oct. But i am still waiting no correct update from ekart, one time he told me today your product will and one he told me your product will deliver, and at the time of booking he take 100 rs extra that time he promised i[censored] gave 100 delivery charge i will be guarantee your product will deliver on 18 oct, but still no any product is recieve, which thing do you charge 100 when you do not have time to give a product on time. Total make fool to guy

Track no. Fmpp[protected]

My product is in my native town and is out for delivery on 6th oct, 2017 but is still not delivered till date i. E 15th oct, 2017. When contacted i am just given date after date, and promise after promise but all in vain. I wanna gift it to my father on dussera but failed. They have no idea where my product is. They probably misplaced it and harassing me both mentally and financially. I also complained in govt. Consumer redressal and m sure to file case and demand a compensation of 1 crore.

Dear sir,
I had ordered one asus mobile from flipkart. Today i got one msg that i have to keep 15, 000.00. Than i received a call from [protected] and asked me do you want to take your product or i will return it. But i told no i will take it. Than your courier partner told you come and collect it from the road. I refused and i advised him to deliver in my office. Than he told it is impossible and i will return it and he did not give me my product.
Is the way to talk with a customer and i am an old customer of flipkart. I want my product and in my proper place.
Is it possible??? If not give me a mail than i will stop purchase from flipkart.

Regards
Nataraj das
Jyothi hospital
Kuruda, balasore

I bought the new redmi phone on 18 sep and did the payment online on 19 i got the empty box from the flipkart and register the complaint they told me that they will investigate the issue and will resolved by 03 oct and mentioned on 04 that they are sending the product on 06 they have cancel the product themselves and said will deliver again by 09 oct and did not deliver the product by today every time they are sending the product by ekart that is there own serivce there is on phone number of ekart available that is there website only to make the customer fool. I will suggest all no to pay the online payment to filpkart they are making only customer fool and taking intrest of paid amount,

One flipkart exchange order scheduled to be delivered on 06.10.17 postponed for 07.10.17 on the ground that the exchanged mobile has got some minor scratch on the guarder and the wish master needs some sort of approval. Message received on 06.10.17 at 3.29 pm "... Could not be delivered today. We will try again on sat 07 oct.." today morning at 10.02 am received updates "out for delivery..."again at 2.45 pm received message "could not be delivered today. We will try again on sun, 08 oct.." then at 3.17 received another delivery update "tracking id... Will be delivered by a courier executive. Please dial [protected] and use pin 112 to speak with the courier executive.."
But till 5 pm neither any courier executive turns on nor the above bogus number could be contacted.
If the exchanged product is unacceptable, why rescheduling delivery instead of refusing in the first instance.

I have placed an order on flipkart.in
Order id - od[protected]
Product name - canon pixma g 2000 mutli-function printer.
They gave me a promised date to deliver my order. But the date has gone but still the product is not delivered to me.
I have contacted with flipkart regarding this - i will not be able to receive the product after this date but no response.

I ordered 2 sony mdr-zx310apbce headset with mic.. Delivery date is on 4th october.. The ekart corrier service inserted an false information in the delivery action.. They mentioned mismatch with my postal address.. I order many products and get it in this same postal address for the last few months.. Then what is the problem with my postal address...

Flipkart need to despatch this same product with offer price as it was on my ordering time..

Dear
I ordered one oppo f3 phone from flipcart which was process through e cart tracking i'd
Fmpp[protected]
They call me for delivery on 27 the september 2 times but i could not received after that they cancle my product by mentioning that they call me on 29 the sep 1.28 am but i did not any call from u after 27 sep why they cancle my order
Plz show me the reason otherwise i will be think go for next step

Thanks & regards

S. K. Balabantaray
Mob-[protected]

I ordered a tshirt on flipkart and it was supposed to be delivered by 28/09/2017 i got message of package delivery and to be ready on delivery address which was my office address. I waited till 2 pm but delivery guy didn't come. I tried calling on number which was in message but it didn't got connected. Afterwards i got message saying your delivery cannot be completed and package will be delivered by tomorrow on 29/09/2017. On this day (Means today) same thing happened. I messaged ekart on their website too but didn't got any response. I need my package as early as possible. My order number is fmpc[protected]. That delivery guys number is a terrible joke. Ekart is not making sure that their delivery guys phone number is active or not. I am unable to get any response from these people. How can they be such careless.

My name zumrul islam.. I have ordered a parcel from flipkart on 12 sept 2017. It was except delivery 20th sept 2017.. But still not received this product.. I not any responds either flipkart or ekart.. My order is od[protected]. If you not deliver customer product then why you taking order... I want to fir ekartlogistics company... Not only one my product not deliver.. I have another product ordered but still not deliver... Ekart is not trying to contact or deliver my product.. So i want to request you action for this company... Thank you

Very bad manners shown by the delivery boys in aluva, kochi, kerala. I'll not buy anything from myntra because of ekart delivery. The address is provided to 'look', ask to the customer through phone and deliver it without any further communication with the customer neighbour's and all. Who the hell is he to explain about the delivery to the neighbours. Ekart please take action to maintain good manners between delivery boys and customers.

Maine flipkart se goggles ka order kiya tha. Mera courier ekart logistics se aaj anewala tha.. Abhi mere flipkart account me msg show ho raha ki mujhe courier deliver ho chuka but mujhe abhitak mera courier nahi mila.

Me flipkart aur ekart logistics se request karta hu ki ya to mera courier mujhe do ya fir mere paise mujhe wapas do.

Thanks.

I have purchased a collapsible wardrobe through flipkart. Order id OD[protected].This is scheduled to be delivered with in 13th August 17 Sunday. But when I had called the courier service on that day, they couldnt sure about the d.elivery altough having the confirmation of making the delivery. As the day was sunday and my family had a plan of outing, we wanted to know the delivery time.But the courier service provider could nt tell the time .

As usual they reched the delivery destination at that time after we left just before 10 mintues. We have come with in 6pm and called then several time as the maximum time span of Delivery is upto 7pm . But they were not reachable. We request him to make the Delivery on the next day. But they were not sure about it. On the next day we called several time, but they didnt reachable.
Then we called customer care to know the status. But they rescheduled the delivery on 18th with out solving my problem.

We need the delivery with in 14th . That's why made that order.
Now we want to launch the complaint against Ekart as well as flipkart for my harrashment.

I live in aluva, east desom and my order number is fmpp[protected] i got a message on monday 7th august saying that my phone will be delivered that day... But no one called and no message was received... The day my phone was supposed to arrive was tuesday 8th august or wednesday 9th august.. It's 9th today and i still haven't received any information regarding my order... Can someone atleast give me a contact number so i can find out the details... Please help me out! My order reached aluva ekart logistics on monday but is still not delivered to me... Pls help

I had ordered a smartphone from flipkart and ekart was supposed to ship me to home. But when i received the out for delivery update i tried to call the phone number provide by ekartl sms service but the delivery person never did answered. Its been three days since the promised date of my order no fmpc[protected] phone no. Of delivery boy [protected] is over.
And while i called flipkart customer service helpline they asked me to wait till next two days, again they extended their deadline and pushing further
I have been stressed out and been through huge problem due to delayed delivery.
I expect ekart logistics to be banned.
I am asking for a quick action s on flipkart, ekart logistics and want my product delivered soon.
I live in kankavli, 416602, maharashtra.