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eMudhra Complaints & Reviews

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1.4
Updated: Sep 29, 2025
Complaints 217
Resolved
34
Unresolved
183
So far, so good. eMudhra is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope eMudhra will keep up the work and continue to help more customers with their concerns even better 🤝
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eMudhra reviews & complaints page 3

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T
Tanita Abraham
Oct 12, 2022
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Application number[protected] it's been pending approval since September 29 when it was submitted. I have received the token but cannot use it until this is approved. Please do the needful or let me know if there's anything that needs to be done to fasttrack this.
Oct 14, 2022
Complaint marked as Resolved 
Thank you for working so fast on this.
eMudhra customer support has been notified about the posted complaint.
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We apologize for the inconvenience caused.

We are lad to inform you that the certificate vide application ID 14657927 is processed and the certificate is ready to download.

Please download the certificate once you receive the USB token.

Regards,
Team eMudhra
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    I
    Iftekhar12345
    from Mumbai, Maharashtra
    Oct 6, 2022
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    My dsc applicant id 14692342 is pending for dsp approval since last 2 days
    +1 photos
    eMudhra customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2022
    eMudhra Customer Care's response     Greetings from eMudhra .

    We would like to inform you that the certificate vide application number 14692342 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

    Regards,
    Team eMudhra
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      H
      Harsh Nambiar
      Sep 27, 2022
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      Resolved

      DSC Application pending DSP Approval

      My DSC Application is pending with DSP APPROVAL LEVEL for many hours. Kindly resolve this issue. I really need this urgently.
      My DSC APPLICATION ID:
      14621396...
      +1 photos
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      R
      raju chinthala
      Sep 11, 2022
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      Address: lingampally chilpur mandal jangoan district telangana state

      Hi pm emudra loan i trid pm emudra loan but it is show to me which is emudra loan is currently not available in your state. my state is telangana .is it correct please give us clarity please
      eMudhra customer support has been notified about the posted complaint.
      Sep 11, 2022
      Updated by raju chinthala       hi emudra loan am from telangana state i was trid e mudra loan but it show to me this loan currently not available your state is it right please reply
      Verified Support
      Sep 12, 2022
      eMudhra Customer Care's response       Greetings from eMudhra!

      I would like to inform you that emudhra is not associated with Loan services.

      Please contact the respective Website that offers loan services.

      Regards,
      Team eMudhra!
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        S
        SubbuJoghee
        Sep 9, 2022
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        My DSC Application is pending with DSP APPROVAL LEVEL for the past one week. Please resolve this issue.
        My DSC APPLICATION NO 14457509
        +2 photos
        eMudhra customer support has been notified about the posted complaint.
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          S
          Sindhu0210
          Sep 4, 2022
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          My DCS approval is pending from the partner from last July 2022. Can you please resolve this asap.
          eMudhra customer support has been notified about the posted complaint.
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            H
            hardagr
            from New Delhi, Delhi
            Sep 2, 2022
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            Hi, it has been a day since i finished all the steps but my dsp approval is still pending. Application id is 14439205. Please help me as it is urgent
            +1 photos
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              H
              hardagr
              from New Delhi, Delhi
              Sep 2, 2022
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              It have been one day since i finished all the steps but it is stuck in DSP approval. My application number is[protected]enrolment for DSC). Please help as it is urgent
              +1 photos
              eMudhra customer support has been notified about the posted complaint.
              Verified Support
              Sep 09, 2022
              eMudhra Customer Care's response               We apologize for the inconvenience caused.

              As per our records, the certificate vide application ID is 14439205 processed and the certificate is downloaded successfully.

              Regards,
              Team eMudhra
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                S
                SM Nurani
                from New Delhi, Delhi
                Sep 1, 2022
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                Not able to login to Emudhra eSign account

                Address: Konkan Railway Corporation Limited, Ratnagiri-Maharashtra

                I have Emudhra eSign account with user ID "smn1908" with mobile no. [protected]. I am continuously not able to login to this account and not able to eSign on GeM portal. The message "something went wrong" gets displayed. Due due this urgent signing of contracts on GeM portal is held up. Please arrange sort out this issue at the earliest....
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                V
                Vasanth Manickam
                Aug 24, 2022
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                I have applied for DSC Class 3. The application status shows "pending from partner". There is no action afterwards. Can you please expedite to resolve this and provide me DSC at earliest?
                Thank you sir /madam
                Hope it will resolve as soon as possible.
                eMudhra customer support has been notified about the posted complaint.
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                We apologize for the inconvenience caused.

                As per our records the certificate vide application ID 14378093 is processed and the certificate is downloaded successfully.

                Regards,
                Team eMudhra
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                  C
                  Cjshiva
                  from Chennai, Tamil Nadu
                  Aug 22, 2022
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                  Hello, my application number is 14361759 and dsp approval is pending for more than 5 days applied on august 17 and its still going on … everything else was approved only dsp approval is pending …
                  eMudhra customer support has been notified about the posted complaint.
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                  Greetings from eMudhra .

                  We would like to inform you that the certificate vide application number 14361759 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                  Regards,
                  Team eMudhra
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                    C
                    cjosephsaji
                    Aug 18, 2022
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                    Application ID : 14363383
                    It's been about 10 hours since I've complete the process required. They've approved the video recording. But it DSP status is still Pending...
                    Is there anything I should be doing from my end?
                    eMudhra customer support has been notified about the posted complaint.
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                    Approved Now, Thank you
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                      J
                      Jyostuna
                      Aug 11, 2022
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                      My dsp application number is 14333632

                      approve it asap as Ive been waiting for so long
                      eMudhra customer support has been notified about the posted complaint.
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                      Greetings from eMudhra .

                      We would like to inform you that the certificate vide application number 14333632 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                      Regards,
                      Team eMudhra
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                        A
                        aryan120
                        Aug 11, 2022
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                        14333593 is application id and is pending
                        eMudhra customer support has been notified about the posted complaint.
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                        Greetings from eMudhra .

                        We would like to inform you that the certificate vide application number 14333593 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                        Regards,
                        Team eMudhra
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                          atulsingh75
                          Aug 11, 2022
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                          DSC Approval pending for last 3 days, can you please take a look and expedite ?
                          Application ID: 14322925, 14322924
                          eMudhra customer support has been notified about the posted complaint.
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                          Greetings from eMudhra .

                          We would like to inform you that the certificate vide application number 14322925, 14322924 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                          Regards,
                          Team eMudhra
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                            A
                            atulsingh75
                            Aug 11, 2022
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                            DSC Approval pending for 3 days, can you expedite ?
                            Application ID : 14322618, 14322617
                            eMudhra customer support has been notified about the posted complaint.
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                            Greetings from eMudhra .

                            We would like to inform you that the certificate vide application number 14322618, 14322617 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                            Regards,
                            Team eMudhra
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                              A
                              Amansaini18
                              Aug 10, 2022
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                              My emudra application number 14317182 is pending from four days for dsc.
                              eMudhra customer support has been notified about the posted complaint.
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                              We apologize for the inconvenience caused.

                              As per our records the certificate vide application ID 14317182 is processed and the certificate is downloaded successfully.

                              Regards,
                              Team eMudhra
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                                S
                                SuwarnaR
                                from Bengaluru, Karnataka
                                Jul 31, 2022
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                                I applied for eMudhra DSC (Digital Signature Certificate), It's been more than 5 hrs but the application is still under process for DSP Approval.
                                Application: 14293395
                                eMudhra customer support has been notified about the posted complaint.
                                Aug 02, 2022
                                Updated by SuwarnaR                                 Issue Resolved by Emudhra
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                                  A
                                  anujbansal
                                  Jul 6, 2022
                                  Resolved
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                                  Resolved

                                  My DSC application 14176146 is pending for more than 7 days. It is stuck in DSP approval.
                                  Jul 7, 2022
                                  Complaint marked as Resolved 
                                  spoke to company. It is resolved
                                  eMudhra customer support has been notified about the posted complaint.
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                                  We apologize for the inconvenience caused.

                                  As per our records the certificate vide application ID 14176146 is processed and the certificate is downloaded successfully.

                                  Regards,
                                  Team eMudhra
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                                    S
                                    Sunita Chawla
                                    Jun 30, 2022
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                                    Enrolment for DSC[protected]
                                    DSP Approval is pending since more than months now, no one is doing to resolve the same. Kindly do the needful.
                                    eMudhra customer support has been notified about the posted complaint.
                                    View replies
                                    We apologize for the inconvenience caused.

                                    We request you to furnish the application ID for us to check and assist you. Please feel free to reach us on [protected]@e-mudhra.com for assistance and clarifications. We will be happy to help you!

                                    Regards,
                                    Team eMudhra
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