eMudhra Complaints & Reviews

Its been 2 months and all steps are complete however i am yet to receive my digital signatures

Our dsc application is pending for ca verification since 16 days. We are not able to do anything without dsc. I am requesting you to please verified my application as much soon as possible. Done as priority basis.
Application id[protected]
16 days have passed but my application is not verified yet. I complained emudhra site many times but no action has been taken by emudhra team.
So, i requested you again do my verification very soon
Thank you
Subhash Prakash

Dear Consumer Forum, I have not come across a company which for its internal faults has wrongly accused customer of having complaints. But when customer has demanded who complained, they verbally call on record have admitted that it was their staffs error and no complaint exits. Thus after accusing customer wrongly they ve not tendered apology nor stated in written letter that no complain exits as stated verbally. There manager Ms Meena has taken time till Monday while floor manager Sachin was continously flawed in his defence

This R. Tamijetchelvy, Assistant Professor in PERUNTHALAIVAR Kamarajar institute of Engineering and Technology, Karaikal. I applied DSC for our principal for institute AICTE Approval process. Applicant name:
A. Kumar, application ID: 12141310 . I applied on 13.03.2021, still now I didn't receive the USB token. I communicated emudhra from 16.03.21. But I didn't get any positive reply from them. I had a call from blue dart courier service from chennai on 16.03.2021. They mentioned that in the name of A. Kumar and mobile no. [protected] the parcel received to Chennai, name and phone number is correct but address is wrong in that parcel. That parcel is wrongly delivered there. In that address there is no such person with that Mobile number. So the parcel left in courier office itself. That name and number is ours but address is wrong. I told everything to emudhra to redirect to correct address which I given in application. But still now there is no reply from emudhra Bangalore. I was totally disappointed. Is the receiver responsible for this one, I keep on trying from 16.03.21 but very upset. For us the online approval process closes on 22.03.2021. Because of this certificate delay, we couldn't process further. This is very urgent our college intake will lose, if I didn't get the certificate on Monday. All the things I have told to concern emudhra person. But they promised me, it will receive on 20.03.2021. But didn't get yet.

Our DSC application has been pending for last 2 days only due to E mudhra CA approval..
we are facing lot of business issues due to this and Emudhra customer care always replied as it will be resolve within few hours.
application ID[protected]

eMudhra Support
Wed, 17 Mar, 09:13 (1 day ago)
to me

Dear kamal rai,
Greetings from eMudhra !

Thank you for writing to us.

We request you to furnish the application ID / Registered Mobile Number for us to check and assist you accordingly.

Regards,
Team eMudhra

We hope this response has sufficiently answered your questions. If not, please reply to this email or login to your account for a complete archive of all your support requests and responses.
4

THRISSUR DSC
Wed, 17 Mar, 20:56 (19 hours ago)
to eMudhra

still showing CA verification is pending, we are facing lot of issues..kindly do the needful

On Wed, 17 Mar 2021 at 17:54, eMudhra Support wrote:
Dear kamal rai,
Greetings from eMudhra !

Thank you for notifying to us.

We have forwarded the issue to respective department and we will keep you posted at the earliest.

Regards,
Team eMudhra

We hope this response has sufficiently answered your questions. If not, please reply to this email or login to your account for a complete archive of all your support requests and responses.

eMudhra Support
09:31 (7 hours ago)
to me

Dear kamal rai,
Greetings from eMudhra !

We apologize for delay in the validation.

We have forwarded the application number 12154804 to the respective department and the status will be updated shortly.

Regards,
Team eMudhra

We hope this response has sufficiently answered your questions. If not, please reply to this email or login to your account for a complete archive of all your support requests and responses.

I was given dsc yesterday but unnecessarily harassed and received revocation message today at 12:37pm after missed call from shravanti at 12:34.On calling technical team is clueless and not applogetic except for admitting their internal mistake.

I have paid rs.2408 agst. Inv.No.29rt21014220 dt 20.01.2021 but till no my pen drive update. Yesterday i send video recording and today i send all documents but no further call for verification. My business is held because my pen drive not working. Please call me on [protected] landline[protected]

Our dsc application is pending for ca verification since 17 days. We are not able to do anything without dsc. I am requesting you to please verified my application as much soon as possible. Done as priority basis.

Application id[protected]

17 days have passed but my application is not verified yet. I complained emudhra site many times but no action has been taken by emudhra team.

So, i requested you again do my verification as early as possible.

Thank you

I have applied for DSC(application id[protected] in 4 th february-2020.But till now I am not receiving my DSC.When I call customer care always said that this time DSC will approved within 2 hours.but after 2 hours it is rejected from CA.It continuous happen since last 15 days.my all work is pending due to DSC.please provide us my DSC as soon as possible.I loose my patience and my work is going to very critical position.

DSC class 3 combo
SAJAL DAS applicant
SOFTDTA proprietorship firm
currently onhold and no interaction.
lately url provided for third time rejecting pan and want address proof. but the link says document already submitted

earlier now pan card was misplaced y indiapost and finally received and copy send alongside old pan card.
trade license send - tht is the only document for business
now cannot send IT return showing address - for address proof.

Itis so many days of confussion and no human interface. Also machine IVR response is terrible and human interface not receiving calls.
I want the full refund as i am facing lot of harassment and too much confussion and no communication. email response is hopeless.

Please send Applicant ID & Challenge code to registered mobile no. which is [protected] so that I can download the dsc.

Dear sir/Madam,

Our DSC Application is pending for CA Verification since[protected] and we are continuously following up for status but application is pending in CA for approval. And also you rejected the video and KYC for more than 10 times. what is update on this. if you are not able to give digital certificate mean then update me and refund our our amount.

Application No : 11506713
Applicant Name : A MUTHUKUMAR

Before 8.1.21 onwards i requested to reject my wrongly uploaded address proof document. But till they do nothing. When i daily 2 to 3 times contact customer care department they said that the backend person will done it within 1 to 2 hours. Now 13.1.21 nothing doing MY APPLICATION ID:11699883 MY TICKET ID:81981 I have to file IT Return with in time of 15.1.21 If any penalty for late filing because of this thing happen mean the eMudra will...

My Self Mrs. Shilpa Jagannatham Mamdyal
Application ID. 11732559
Applied for DSC on 7th Jan 2021, Mobile Verification, Email Verification, Video Verification & KYC Document Uploaded.
But Still I haven't received challenge code. As my KYC has been uploaded I can't apply for a new token.
As 15 Jan 2021 is Last date for Income Tax Return Filing of Tax Audit Payers else if not Filed there is a Fine of 0.5% on turnover...

I have applied for a Class 3 Digital Certificate. The payment had been made on December 30th, 2020. Even though I received the pen drive, I had to navigate through lot of website issues. Finally, on 6th January 2021, I was able to complete the video recording. And, have been getting messages that it is pending CA approval and surprisingly none of my messages or emails have been responded to. And about the Customer Care phone number, less...

My application id 11375597. I paid full Amount on 9.12.2019. but till now I didn't receive my token..
The company said token send through bluedart courier but the bluedart courier lost my package . Emudhra have to resend my token I paid for that. Taken an action on bluedart courier company.
But now send my token for dsc. Emudhra is responsible for that.

11446734 Application is pending since 30 December 20 in CA bucket for approval and we are continuously following up for status but application is pending in ca bucket only for approval. Before this also you rejected the video for 6-7 times. what is update on this. if you are not able to proved digital certificate then update me

My Application No. is 11712532. from last two days i am trying to get the DSC class 3 but due to technical issue from your site it shows pending for CA approval from last 3 hrs.

Yesterday I filed the application for the same but same issue arrived. This is very annoying.

Your customer care number is not reachable every time I tried to call.

Please look inti this matter and sort it by today

Dear Sir,

I applied for Class 3 Full DSC with application no 11514654.
I have not received the Challenge code to download it. Showing application is pending for CA approval.
Please approve it early as delay in Versailles charge causing Hugh penalties.

Ravi Kumar Dhakad
[protected]

Our dsc application is pending for ca verification since 3 days. We are not able to do anything without dsc. I am requesting you to please verified my application as much soon as possible. Done as priority basis.
Application id[protected]
3 days have passed but my application is not verified yet. I complained emudhra site many times but no action has been taken by emudhra team.
So, i requested you again do my verification very soon
Thank you