Eureka Forbes — Dr. Aquaguard magna hd ro+uv water purifier

Address:	Bangalore Urban, Karnataka, 560078
Website:	www.eurekaforbes.com/Product/Locate

Water purifier isn't working for last 10 days.
complaint raised (day 0)
1st visit (day 1) - after 1 day of complaint - response - adapter failure
2nd visit (day 4) - 4th day from the date of complaint - replace the spares in adapter
machine working for 1 day only
complaint raised again - service engineer refuses to come and says that the manager will visit since it has failed within one day of repalcement
3rd visit (day 8) - the engineer and the manager comes and replaces few more spares and promises that the issue is resolved
machine works for only 1 day again
now its more than 5 days today (day 13) and still no one has attended to the complaint.
very unhappy with the product and service.
escalated call / through chat - now they are promising to get it resolved within today.
am waiting...