Eureka Forbes — Pathetic after sales service by Eureka Forbes

I recently renewed AMC of Aquagard Dr. Magna RO + UV water purifier. The technician changed the filters. But the filter started leaking following day. I registered complaint on 191/10/2024. The Eureka forbed technician was supposed to attend the complaint before 24/10/2024. Inspite of repeated calls to the customer care and escalation the technician has not visited till today I. E. 26/10/2024. Eureka Forbes is harassing me only keep on saying the technician will attend the complaint.
Eureka Forbes do not mention any reason for the delay,
Thanks.
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Eureka Forbes customer support has been notified about the posted complaint.
Oct 26, 2024
Updated by Shriram Ramdasi
Similar incident happened 1 year back when I renewed the AMC.
 
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