Evok — Sofa damaged during delivery and installation

Shaily001

from Bengaluru, Karnataka

Aug 26, 2015

Address: Gurgaon, Haryana

I ordered a Marina sofa set (3+2+2). The sofa was delivered 6 days after the delivery date. The 3 seater arrived in a damaged condition with one big cut and one minor cut. During installation, the worker damaged the 2 seater sofa as well. My Sales Order No. 1003SO[protected].

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Comments

Evok Customer Care

from Mumbai, Maharashtra

Aug 26, 2015

Verified Support

Dear Shaily,

Greetings from Evok!

Our service team will assist you.

Regards,
Sanchai
(Evok-customer support)

Shaily001

from Bengaluru, Karnataka

Aug 29, 2015

Hi Sanchai, no one has visited my house to fix the sofa

Shaily001

from Bengaluru, Karnataka

Sep 26, 2015

My complain is still not resolved and the evok ppl are clueless. They are still passing the responsibility to each other and still checking with their WAREHOUSE. Disgusting is the word to describe their service and staff commitment. WARNING :NEVER BUY ANY OF THEIR PRODUCTS.