Evok Complaints & Reviews

Sales Order no. 001041 Complaint No. MJ1964 I purchased 3+1 mason sofa (along with recliner). The product was delivered delayed than committed, however post usage for some 3 seater Sofa gave problem with cuisine so logged complaint on November 4 2014 4PM over the mail as well with customer care since then(more than month old), still its not even picked up for service / repair, inspite follow-up with service executive Mr. Ganesh Naik([protected])...

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Address: Bangalore, Karnataka

Order number: 1024/14-15/000532 date: 17th Sep 2014 for a Rivera Queen bed with storage for INR 85, 990. Cot was delivered on 29th Sep and Evok service persona opened the boxes to assemble the cot and pointed out:1. the leg rest could not be assembled and after 30 min of struggle and when he finally assembled it should one inch above ground. 2. Right side of the cot had long cracks in three places. Left side had one long crack Evok personal...

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Address: Bangalore, Karnataka

Hi Evok Care Team, I am escalating the matter. It has been too long time since I raised my concern about damaged parts in the Venice king bed (Sales Order No. 1014SO/14-15/000471 dated 28/9/2014) delivered to me but no action has been taken to replace those damaged parts. There has already been 2 inspection done by Evok team but every time the person who visits my home takes some snaps and goes back to disappearance. Last week I got...

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Address: Bangalore, Karnataka

I bought a french oak King bed on the 18th January 2014 along with a mirror from HomeStop McGrath road Bangalore. In August I discovered that one of the runners of the cot were broken - this put a question mark about product quality. So on the 29th of August I called homestop and talked to the EVOK person and raised a complaint. The next day some one from the service team cam looked at the bed took snaps and promised to get back...

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Address: Ernakulam, Kerala

This is with immense pain and agony that I am writing this email. I purchased Mason sofa 3+2+1 on January 19th, 2013. Please find the commodity details below:invoice number: 2013RI/12-13/00472Date: January 19, 2013Customer Name: Smaran ThomasCommodity code number: IT00025257Commodity item: Mason sofa 3+2+1 seaterPrice: 71, 928.00 INRfrom the store Evok Mega Homestore, Kochi on the above said date. The item was delivered within 5-7 days...

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Address: Gurgaon, Haryana

I wanted to purchase a complete bedroom + living room set for my new place. I had my heart set on EVOK AMAZON King Bed set and was confirmed on the spot by Mr. Biju (+[protected] that it is made of "Acacia" wood. For those new in the furniture world "Acacia" is more durable than Sheesham, Mangowood etc. and it is also more costly. Before purchasing I did some research and came to this website. Further, I called up 3 different...

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Address: Gurgaon, Haryana

I am really disgusted with Evok customer care. They call themselves a brad but even a local vendor provides a better service than them. First - I do not even think they have something called as customer care. They just have 1 person whose name is 'Ravi' ansering all the phone calls. Otherwise what is the probablity you get to speak to the same person every time you called (and I called at least 10 times). At times I have been on line for...

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Address: Chennai, Tamil Nadu

I have purchased a 3+2+1 leather evok sofaset from bangalore homestop on feb 2013. After one year the skin of sofa has started shedding. The sofa set cost around 80, 000. Now its in horrible condition. After so many complaint the evok pepole are not responding. It is a pure waste of money....

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Address: Ghaziabad, Uttar Pradesh

I have purchased a Della dining set(Sheesham wood) from your Shipra Mall Ghaziabad store on 29th March 2013. Recently I have seen that after polish came out I could see a big crack in one leg of the table. I could see now that the leg was broken and it was filled with wood powder and fevicol.

This is not acceptable. These people have given me faulty table by putting wood powder and polish to look it clean. After spending...

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Address: Hyderabad, Andhra Pradesh

We would like to inform you that by looking at Evok Brand reputation, We have bought a Dining Table, Item Code IT[protected] Greece Dining Set 1 + 6 ) from your Evok Outlet at Road No. 36, Jubilee Hills, Hyderabad ( Store ID - 2008) on 21.02.2014 ( Sales Order No. 1015SO / 13-14 / 0000617. We are very disappointed to know about the quality of the Product. This is totally shocking that How a reputed Brand like you can deliver such a pathetic...

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Address: Gurgaon, Haryana

I ordered modular kitchen at their Gurgaon store. Initially when they asked for the payment they promised me a date which I told them is important to keep as I have other plans based on that. I got a date from them only. I had to follow them up for every little step. Theor attitude after receiving the payment was very passive. I had to call them up for every little thing. Hiccups started in a week when they told that what laminate finish...

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Address: Bangalore, Karnataka

This is about the overall abysmal, fraudulent and unprofessional behavior by Evok, Kalyan Nagar, Bangalore during the sale ans support of dining table bought by me on 8 September. Please provide me contact for a laywer so that i can pursue legal action and claim damages. Order Date - 08/09/2013 Expected Delivery Date -18/09/2013 Actual Delivered Date - 01/10/2013 I received a call from EVOK saying delivery will be delayed as the...

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Address: Ghaziabad, Uttar Pradesh

I have ordered the kitchen from Evok which was promised to be delivered on 03rd Oct but the same was delivered on 02nd Oct itself. The ordeal started next as the complete kitchen was not delivered along with the Microwave. It more than a month today but my kitchen is still uncomplete and the worst part is that noone picks up the phone and there is no assurance when my kitchen would be complete, after paying INR 2, 20, 000 this is the worst...

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Address: New Delhi, Delhi

I am Ashu Singhal and i purchased a KITCHEN from Evok on 3rd May . The work done by them is pathetic and they are delaying in completing the defaults . Their are many defaults in the design, wood work done by the company and the service is unacceptable, they neither attend our calls nor complaints and they are not ready to solve our problems from last 2 months . Their is no finishing in their work ....

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Hi , I am Dr.Binu Mathew from Alleppy, Kerala. I am writing this with so much distress after I purchased a sofa set from Evoke showroom at Edapally in Eranakulam for my newly built home. I paid almost Rs.80000/- for the sofa set. After 6 or 7 months it started showing mild cracks on the material. And slowly it increased .I tried to contact the sales Representative who sold me but he had left the job. After few months the condition of the...

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I am Vinay Mohan Singh. I had ordered for following 03 nos items at Evok, Shipramall, Indirapuram(UP) vide sales order no.1004SO/11-12/000628dtd 03.10.2011. 01)Joop KING Bed-01no. Rs.28,000.00 02)Joop Dressing mirrors-01 no. Rs.17,500.00 03)Elegant Dinning Set-01no. Rs.38,990.00 During booking of the above items, I asked the sales executive not to deliver the same till I confirm the dimensions of Dining set. But all...

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Address: Karnataka

Hi,

I was looking for modular kitchen solution and visited Evok showroom on HRBR Layout Kalyan Nagar on 25th May 2013. I wanted a rough price quote to understand if it is something that fits in my budget. I was told that a site visit by Evok designer/carpenter is required to give me an estimate, and that would cost Rs 1000 which is refundable if I go-ahead with the work. I paid the amout thru debit card (Sales Order Number:...

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Address: Punjab

Hi...i am navneet chawla.i have complain against to kicthn accerious...our complain no is 185021..we have booked kitchan accerious from uy company for mant time bfor.but we cant recive all these thing properly.many times we recive un necesry thing.which we r not ordered..and many times we recived uncomplte things..........we have face so many difficulties.....and we have been complaint many times but u take no action and give us satisfaction...

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Address: Karnataka

Dear Sir/ Madam,

Having served for 35+ years in Govt, my father did gift part of his PF to my mother to make a so called Italian kitchen and with the big promises EVOK made, they got into a contract and paid a sum of 4,73,435 Rs (Four hundred and seventy three thousand four thirty five rupees) upfront. After few months of delay ( the usual reasons for delay: labor turnover) they finally made a kitchen. With the inordinate delays,...

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Address: Sector-9, Vaishali, Ghaziabad, Uttar Pradesh

Hi,
I purchased F Morwen series designer wash basin along with other Queo wash basins vide sales order no. 1004so/12-13/000550 dated 31.08.2012 but water drain pipe was not supplied with this particular wash basin which fact was discovered at the time of installation. When I contacted Evok store,I was given customer care number of Hindware by the store manager Mr. Negi whereas it was duty of the seller to provide products complete...

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Evok Complaints & Reviews

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Evok(Hindware) Pathetic Mason Sofa Support and Service

Defective product delievered against the order placed with Evok, Kalyan Nagare, bangalore

Damaged parts in new Venice King Bed not replaced even after 2 months of delivery.

Appalling Customer service

Extremely disappointed with the Quality of the Product - Need replacement

Misinformation by EVOK MEGA HOMESTORE, Gurgaon

Evok Customer Care is nothing but 'FRAUD'

Poor quality leather in sofaset

Faulty Table of Della Dining set, Sales order no. 1004SO/12-13/001524

Extremely Poor Quality of Dining Table

Unprofessional and incapable in keeping commitments

Broken and Poor Quality Dining Table not replaced

Kitchen not yet delivered

Pathetic work done by Evok

Poor quality material getting full of cracks and tearing off!

No furniture/credit note given on replacement of Dining set for last 02 years

No refund

kitchen accessories

Fraudulent service practices

Poor delivery of products and poor customer service

Evok Complaints & Reviews

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Recently resolved complaints

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Evok reviews & complaints page 12

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